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Verified reviews from real guests who have already stayed here.
Friendly and helpful staff praised by multiple reviews.
Ideal location in the heart of Madrid, close to major attractions.
Highly rated by guests, with many recommending the hotel.
Guests consistently mentioned clean rooms and facilities.
Rooms are spacious, well-appointed, and comfortable.
Good amenities including a rooftop bar and complimentary mini bar.
“Fantastic”
Hotel was fantastic central location Everything we needed in the bright spacious modern clean rooms Toiletries Steamer Kettle Coffee Complimentary mini bar replenished every day Breakfast was great too fresh fruits cereals hot breakfast anything you needed We used the terrace bar one evening It was a little cold but it had a great vibe Staff were great too especially the young lady behind the bar she always seemed to be there all day !
“Great Hotel and Friendly Staff”
My family and I had a great stay at this hotel. The location is excellent and the staff are very nice. I want to thank Junior and Camila who were always nice and attentive towards us at breakfast. They were always kind and helpful whenever we needed anything. Thank you for a great stay.
“Great stay on Gran Via”
Fantastic hotel; clean, convenient, friendly. We loved our two night stay. We had breakfast and lunch at the restaurant next door and found it super easy to move around the city. Finding the hotel was challenging for our taxi. Just remember that Zara is right below the hotel and the entrance is in the side alley. If you like to stay on Gran Via this is a fantastic choice.
“Good central Madrid option”
First time staying at this hotel, it is quite minimalistic and on this stay I didn’t use any of the services beside the room product. The location is ideal - right in the heart of central Madrid. Walking distance to all of the major sites. Right on Gran Via. The room was spotless and was well appointed. Hard to fault any thing here, the bed and pillows were perfect (for me) - all firm. The little mini bar is complimentary - nice touch. Coffee machine. I really loved the bath robes, supper comfy and more like a bath “hoody”. The room was quiet and for being so central this was a bonus. I would definitely stay here again.
“Melia on Gran Via Madrid”
Great location in the heart of Madrid. Friendly, helpful staff, comfortable rooms along with dining inside or on a terrace. Top breakfast and also a roof top bar with music each night.
“Should be a 5 star hotel”
Wonderful stay, super clean and well-trained staff. Enjoyed our 5 nights stay. One of the best hotels in Europe, specially when it comes to safety and cleanliness.
INNSiDE by Meliá Madrid Gran Vía · Madrid
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