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Verified reviews from real guests who have already stayed here.
Staff described as friendly, with efficient and kind service.
Convenient location near the beach and old town, enjoyed by several reviewers.
Some nice in-room amenities like biscuits and water, but overall feel is dated.
Overall disappointment reflected in some reviews, but some positives too.
Breakfast area likened to a cafeteria, not reflective of a 4-star standard.
Several reviews mention old, dirty conditions and an overall lack of upkeep.
“Lovely stay at a great location. Great service and anything we required was sorted. · Cons: This place was all about the location and parking facility. Couldn’t have been better for the money.”
Lovely stay at a great location. Great service and anything we required was sorted.
This place was all about the location and parking facility. Couldn’t have been better for the money.
“Conveniently located right near the beach, rooms are pretty good quality, standard Continental fair, which was nice, the”
Conveniently located right near the beach, rooms are pretty good quality, standard Continental fair, which was nice, the hostess Dolores and her colleague were exceptional!
“Highly recommend”
Location, room view, breakfast quality, accommodating staff!
“Nice stay”
Nice stay
“We enjoyed our stay in San Sebastián, the hotel staff was really nice”
Excellent location, good size room, nice staff and good breakfast
The room had a humidity smell, we had to open the window
“Comfortable but not quite four stars”
The location is strategic - a block from the beach, a short walk to downtown shopping/dining and the Old Town. The renovated room was extremely well-appointed and comfortable (great bed!). The staff was extremely helpful.
Neither the exterior nor the interior gives the impression of a four-star hotel - the lobby is a weird mishmash of designs, largely outdated, and instead of elevators that take you to any floor, there's one for the garage, another from the first floor on up, and an annoying mini-elevator from the lobby. The hotel itself is situated amid a sea of trash bins on a block that, when we visited, was marred by lots of ugly construction. And while the location is convenient to many things, the surrounding blocks aren't lively. Overall, I think it's overpriced.
INNSiDE San Sebastián Orly · San Sebastián
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