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Verified reviews from real guests who have already stayed here.
Many reviews highlight friendly and helpful staff.
Location is frequently mentioned as central and ideal.
Guests had a generally positive overall experience with some minor issues.
Most guests appreciated the cleanliness of the rooms.
Overall considered good value for money despite some critiques.
Breakfast options are basic with some reviews noting room for improvement.
“Loved it and didn’t want to leave”
Everything - room was great, staff wonderful, building and decor excellent. Fabulous stay
Maybe a cross trainer and treadmill in the gym
“Excellent location”
Everything, the staff were very friendly and helpful
Nothing
“In the centre of Santa Cruz an amazing hotel where you feel right at home!!!”
The staff is amazing!!! Clean rooms, comfortabel bed and a good shower! Close to the Cook Festival, walking distance. And an amazing pool…..
Nothing!!!
“Fabulous hotel. Excellent staff. Amazing beds. Spectacular view from room. Great rooftop area.”
Breakfast was ok
“Wonderful place! Clean, comfortable, friendly staff and good location. Highly recommend! · Cons: Everything was perfect”
Wonderful place! Clean, comfortable, friendly staff and good location. Highly recommend!
Everything was perfect
“So disappointing as last day in Tenerife”
Nothing
3 large sun beds by pool. Can seat six. Staff didn’t stop a single lady reserving an entire bed she had lunch. Only pool in Spain to close at 4pm. Parking is not included and even at a price is not nearby. I dropped my 17y daughter with many bags while I spent around 45 minutes getting parking. Nobody helped her to the room. Breakfast is a joke. Arrived about 15 minutes before it ended. Food trays empty. After summer begging, more fruit was bought out. Don’t remember the price but either way daylight robbery
INNSiDE Tenerife Santa Cruz · Santa Cruz de Tenerife
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