Intempo by Holuxe - 034 - 3rd floor

The glass sliding doors (wall to wall) are dangerous when closed. Maybe motifs or stickers on them to make people more aware when closed. As a grown man, distracted i accidently walked into the closed door, damaging my glasses and badly bruising my nose. Outside pool area was large but lacked character.

Nothing was perfect

The apartment was very nice but needs some minor repairs, one of the twin beds needs baseboard repair, the refrigerator door is unhinged from the exterior decorative panel and the worst was the sewage smell from dirty pipes that would invade the apartment some days. Their solution was to send us a scent dispenser instead of a plumber to clean the pipes. For the price paid we expected repairs that never happened. They also sent a carpenter but all he did was assess the beds’ problem and never came back to fix it. There was already an envelope with screws to fix the bed, indicating that they were already aware of the problem but chose not to fix it before we arrived. The kids kept bumping their toes and feet into this broken bed board and getting hurt.

Hello Alba, thank you for your message. Everything went well at check-in, the lady at reception helped us with the key. The apartment is nice and equipped as described. I would like to mention a few things. Unfortunately, the lights on the balcony don't work, the lightbulbs just flicker but don't give off any light. In the bathroom, you can't switch between the shower head and the faucet, the pin for this is stuck on the faucet. It's a shame that the whirlpool on the 47th floor is closed and the snack machines don't work either. But what is extremely annoying and spoils the stay is the smell in the shower. It smells of feces and sewage. You can't use the room because the smell is so strong that it gets into the bedroom even when the door is closed. I have already reported this to reception. Unfortunately, it hasn't improved to date. Perhaps you can help us with this? Thank you very much for your support. Best regards Kunibert Kappel No Answer, nothing happens

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