INTER2 SALOU COZY

strong smell of cigarettes in the room, only change of sheets and towels every couple of days, no proper cleaning of the room, the halls are old and smell strangely, no drying rack

When we checked in, the cleaners had left all the previous guests rubbish and belongings in our room. The cleaners then didn't clean our room for the entirety of our stay, even though they were stationed outside of our room daily from early hours talking loudly to each other and despite promising cleaning every two days. This meant we had to dispose of the previous guests rubbish ourselves and buy our own bin bags. The dishes in the cupboard had also been put away dirty prior to our arrival?! You are provided with a kitchen cleaning kit (cloth, tea towel, and two small sachets of washing up Liquid like ketchup sachets). We had to use this to clean the dishes in our room, then had to buy more for the remainder of stay as cleaners did not attend the room and leave more washing liquid. It's really not good enough for a room costing £117 per night. The coffee machine was dirty and still had previous guests coffee in, too. As cleaners did not attend room, we did not receive any additional tea or coffee for the remainder of our stay (2 coffee pods and a few tea bags provided at check-in). You get one long pillow and one light blanket on the whole bed, so it's not great if you are sharing the bed or it's cold, but there is heating in the room. The bed wasn't made or changed for the entirety of stay. Wouldn't mind, but it's included in the price you pay for the stay! There are no extra blankets or pillows in the wardrobe as you would normally find in hotels. We booked through booking.com, and the room was stated to be a pool view. However, we were put on the side of the building, which is right on the main road. The noise was absolutely ridiculous all day and night. With a football tournament going on in addition to constant traffic, horns honking, sirens, and passersby shouting. There were groups of football youths gathered day and night around the street and surrounding hotels, shouting to each other relentlessly. The room was sold on...

Shower didn't work when I got there so they had to install a new on Building is hotel for people who like to have loud banging music from 11am by pool. Kinda had a 'benidorm' vibe. Didn't expect this as flat was 'luxury' Neighbours were noisy too.

Bit noisy in morning with street trafic