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Verified reviews from real guests who have already stayed here.
Good location for the town and beach.
Rooms were cleaned every morning and fresh towels were provided.
Some staff were friendly, but others were not approachable or seemed uninterested.
Standard room was upgraded to a superior room; some cleanliness issues were present.
Mixed feelings due to service and amenity issues, would not recommend for families.
Disappointment regarding food quality and limited choices impacted perceived value.
“Good hotel”
Good hotel entertainment good, food is good but there is to much pork every day, I know it is for cost but a bit beef and lamb would be appreciated, overall drinks and location fine,have been to this hotel 6 times and only complaint is food quality is dropping ,I think due to cost of products, but you can take cost cutting to far
“Great hotel”
We don’t usually go all inclusive but we’ve been missing out, fantastic hotel and complex, plenty of space no long queues 100% relaxing. Food was very good and great selection.
“best hotel ever”
The hotel was amazing and the staff were very helpful and the room was nice. but the pool was very cold in the morning but the food was very nice and it was good that the sea was very close
“Travel Agent Review of the Invisa Hotel Ereso”
Hotel - how this hotel gets reviews it does confuses me as a travel agent, food under cooked making me unwell for a day, Buffett is okay if you like pork, pork and well pork. They odd night it would be something different. Children's corner minimal choice for them. Drinks are limited to 1 choice of beer only then have to pay (same for wines) cocktails limited to pre produced out of a machine not freshly made. The lounge bar was closed everyday until 9pm then all day on the Friday before closing. They ran out of alcohol and refused to get some more as it was end of season - how can they think about going 2 days without providing the services we guests paid for. I resolved this issue locally with management You need to exchange euros for tokens BEFORE you to get scratty plastic cups to use the all inclusive, limited to 1 per person - needs to be highlighted it a exchange basis as no one was prepared for this ( never have I ever been in a hotel that does this ). If you glasses were cleaned up by staff (as mine were) you have to exchange more euros for tokens NO REFUNDS! Rooms - we booked a standard room, thankfully the hotel upgraded us to a superior, which was okay. Room was cleaned everyday to a good degree however dirty curtains stains and paint flaking off the balcony doors not ideal but was complimentary upgrade from the hotel On my experience would I recommend this hotel to my clients - no, it wouldn't be my first choice, that said location was good for the town and beach, entertainment team were pretty good
“A great family hotel and holiday!”
We had a wonderful experience here. The hotel is immaculately clean! Our rooms were cleaned every morning and fresh towels were provided. The staff are so welcoming, friendly and helpful. The animation team are brilliant and there are several activities during the day for all to take part in. The food is okay, lots of options and is fresh. I would most definitely recommend!
“Don’t waste your money if you’re thinking of going at the end of the season.”
Went for 5 nights. Nice room, food ok,drink very very weak, coffee undrinkable, good entertainment team. Head waiter in the restaurant very friendly and professional, the kids loved his magic tricks of pulling lolly pops out of nowhere, he should train the miserable bar staff on how to smile and be approachable. The lady who cleaned our room (I think her name was Miriam) was lovely. I booked this hotel and paid my money because it was advertised as a fun friendly hotel, ideal for children. It was for 3 days then it all went downhill. The pool bar closed on our 3rd day because they said it was the end of the season and they was cleaning it! There was no entertainment on the last day, the pool upstairs was closed and the ice lolly’s run out. We were told we had to have lunch between 1-2 because they were having a staff party. The lunch consisted of burgers or hotdogs ( I didn’t pay £2000 to go to Spain and eat burgers or hotdogs)The bar staff and more importantly the life guards disappeared. Surely this should have all been done when we had all FINISHED our holiday. Whilst waiting for our transfer we were made to feel very uncomfortable. Managers and reception standing around waiting for us to go. Would I return to this hotel? Absolutely not, There are far better family friendly hotels. Don’t waste your money especially if you intend going at the end of the season. I didn’t get any discount for going at the end of the season so I should have been given a choice of all the amenities that were advertised until my holiday finished!
Invisa Hotel Ereso All Inclusive · Ibiza
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