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Verified reviews from real guests who have already stayed here.
The location is frequently praised as central, with good views and access to local attractions.
The breakfast and dining options received high praise for variety and quality.
Numerous reviews highlight the attentive and friendly service provided, especially by staff member Alex.
Overall positive experiences with noted minor issues that did not detract from the visit.
Amenities like breakfast and room features were positively reviewed, but minor issues noted.
Good value for the service quality and location, though some reviews suggest improvement is needed.
“Very good”
“A very pleasant experience, staff in particular were very helpful.”
The staff were extremely helpful and accommodating. Breakfast was excellent, the room was large and the bed really comfortable. The hotel is located directly opposite the Marina, in a prime position.
No parking at the hotel itself, but street parking is available. The Hotel is looking a little tired, in need of a re-vamp.
“Very good”
Mainly loved the staff and easy access to Metro to get into Bilbao and the breakfast!
Not enough light in the room
“Very good”
“Perfect place, great hotel and staff. I booked a wrong room but Alex kindly helped with this.”
“Excellent stay during the town’s festival. Property was in prime location the the beach and events.”
Amazing property, location, food, vibe, and staff. Small property with personal attention. I would absolutely stay there again. Alex, the manager goes out of his way to please the guests. He takes pride in his job which is rare these days.
I stayed in the “attic suite”. Best view in the hotel, but some may find shower/tub difficult to use and get in and out of.
KAIAN MAITEA · Plentzia
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