Key PENTHOUSE Sagrada Familia

We arrived and the apartment was really cold, it took us around one day to finally feel warm inside the apartment. Would have been great to find the apartment preheated at least a bit. Apart from that it was nice, even though the kitchen lacks of many things, eg cutting board and so on.

To get the keys, you have to go to another location and agree in advance with the status of the appartment without seen it, so no option if you cannot get a refund. Well, to our sad surprise, the appartment doesn't match the photos. The worse quality/price place we have ever been. The fancy (learher-like) furniture on the photos was changed by cheap plastic chairs and a (ugly) sofa. The living room central table and other objects were missing. This first impression already killed the promised charming place that we saw on the photos. Tables, chairs and plants at the terraces were missing. The outside wodden sofa with colored cushions was also replaced by a cheaper version with mold in the remaining forgotten cushion outside (those exposed to the rain). The shower has mold and the toilet has a bad smells (humidity). It was not proper to be used. The mold has been there for a while, showing a clear lack of proper maintenance of the place. The cheap build-yourself bed was very unconfortable and was unbalanced. The other small bed has a visual damage and we prefer to leave untouch. There is an elevator but you have some steps to reach the appartment. This information is omitted. The service was gentle in general and argued that the furniture was replaced due to its use. Nevertheless, some objects were missing and others were replaced by low quality, killing the charm of the place. We are not picky people but we felt that it was not correct to propose a service and provide something with much lower quality and not clean, and therefore, paying around 250€ per night was very expensive.

Felt quite dirty (dirt in the corners, under the beds etc), very poor kitchen equipment preventing us from being able to cook in the apartment, only 1 pillow per guest, tired furniture.

2 small things: The ants in the kitchen Few towels and no shower mat