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Verified reviews from real guests who have already stayed here.
The staff is frequently described as friendly, helpful, and attentive.
Good location by the beach, but some mention it is far from the city center.
Amenities like the pool and spa are appreciated, but some equipment was found out of order.
Despite some negative aspects, the stay was generally enjoyable and welcomed.
Many found the hotel was worth the price, especially for all-inclusive options.
Food quality noted as average, with some comments on specific dishes being subpar.
“Beginning of Season”
The location of the hotel is excellent for windsurfers and water sports enthusiasts, thanks to the consistent wind conditions. The nearest resort, Medana, is approximately a 10–15 minute walk away. On a warm day, this is a pleasant stroll; however, in colder, windier conditions it can feel less enjoyable. Medana offers a good selection of bars and restaurants, providing plenty of choice for eating and drinking. In addition, there are three small bars/bistros/pizzerias directly across the road from the hotel, which we enjoyed visiting for a drink outside of the hotel. One point to note is that it becomes very dark in the evening, and there is no street lighting along the main road between the hotel and Medana, so it is advisable to take a phone or torch. The hotel itself has a lovely atmosphere, and all staff were friendly and polite. In particular, Maria in the bar and the new bartender were especially welcoming—thank you for making us feel so comfortable. The food is typical of an all-inclusive hotel, with a wide variety available to suit most tastes. As non–fish and non–pork eaters, there were a couple of evenings where the options were limited for us; however, there are plenty of local restaurants nearby, so this was not an issue and is simply a personal preference rather than a criticism of the hotel. The rooms are a good size, larger than average, but we were slightly disappointed with the condition of the walls, which had noticeable marks and would benefit from repainting. A fresh coat of paint would make a significant difference and enhance the overall feel of the rooms. Unfortunately, the cleanliness of our room was not consistent, as it was only cleaned twice during our week-long stay, although towels were changed daily. As we are generally tidy, this was manageable, but the floor did become slippery at times due to sunscreen, and more regular cleaning would have been appreciated. Aside from this, the hotel was generally clean, although the gym could benefit from a more thorough clean. The lifts may be an issue for some guests, as only one was operational for most of our stay, and both were out of service on our final day. The pool is not particularly large, but it is heated and very pleasant to use. Entertainment is available but not intrusive, which we appreciated. The hotel can be a little noisier on Friday and Saturday evenings, though it does quieten down by midnight. If possible, I would recommend requesting a pool or sea view room, as the mountain view rooms can be quite dark. Overall, the cost was average for what was offered. While we have stayed in some 4-star hotels of a slightly higher standard, this should not deter others, as the hotel still provides a good experience with a welcoming atmosphere.
“Pleasant enough”
We had a nice stay. Due to the time of year it was quiet. Access straight on to the beach. There was a good variety of food. We were All Inclusive but in all honesty it probably wasn’t worth it. The cocktails were awful, not due to the local alcohol but the cheap watered down “juice” they use is so sweet, it’s like syrup so we couldn’t drink them. Only the meals were included and I believe there were some small baguettes and toasties on offer for snacks - sadly the ice creams were chargeable. The room has a mini fridge with 2 bottles of water on arrival but not a minibar as advertised and the water is not replenished. The room was clean and tidy and a good size - if you get the option ask for a pool/sea view rather than a Mountain View. Staff were friendly enough. Be prepared for the wind - it is pretty relentless. All in all it’s fine if you know what to expect.
“Perfect March break”
Great adults only hotel, 15-20 minute walk from El Medano centre. We had a sea & pool view room which was spacious with a fantastic view of Montana Roja and the beach at the side. We went in March, which was quieter (suited us!) can be windy around the pool area but is easily sorted by choosing the right spot. Food was great, varied menu & the dining area is very peaceful with huge windows looking out to sea / the beach. All the staff we met were very helpful and chatty, especially the pool bar area! We like walking so great base for walking across town to Montana Roja - the view is amazing from the top. Also good spot to walk across the beaches to Montana Amarilla and Las Galletas.
“Good holidays!!”
The animator Tiago was amazing with me and my husband from the beginning which made our vacations even more special, thank you ❤️
“Outstanding”
I had an absolutely great stay at KN Arenas del Mar and would highly recommend it. The massage and spa experience was amazing—truly relaxing and one of the highlights of the trip. The entertainment team also deserves special recognition, especially Tiago and Daniel, who were outstanding and made the stay even more enjoyable with their energy and friendliness. The food was great with plenty of choice, so there was always something to suit everyone. On top of that, all the staff were incredibly friendly and welcoming, which really made a difference. Overall, a fantastic experience from start to finish.
“Ideal for quick couple’s getaway”
Fabulous location! Off the plane and already had a drink at the bar within the hour! Service was good. Food is fine considering it’s produced for such large numbers. Drink portions were pretty decent, some staff more generous than others. Planes flying over are not disruptive. The wind can be pretty strong when sunbathing, but choosing your sunbed carefully should eliminate this. Pool is salt water which is different and not unpleasant. Lovely quiet beach. View from sea view rooms is phenomenal…sunrise/sunset/daytime!! Not noisy from bars Easy stroll to the town where there are gift shops, bars and restaurants. Only there three nights, but it was wonderful for what we wanted.
Kn Hotel Arenas del Mar Adults Only · El Médano
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