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Verified reviews from real guests who have already stayed here.
Multiple reviews praised the excellent location close to attractions.
Generally positive experiences noted, with issues resolved quickly, indicating good service.
Despite some issues, the overall sentiment was positive, reflecting a good experience.
Rooms described as spacious and clean, with minor issues on amenities.
Overall value considered reasonable for the quality of the stay.
Amenities were mentioned, but some items like kitchen supplies were lacking.
“Very good”
“Very pleasant stay, but something needs to be done about the noise…”
The apartment is in a great location, and is very well equipped. We found it perfect for a family with two children.
We experienced the most horrendous and deafening noise coming from the hot water pipes when the shower in the bathroom adjoining the room with the double bed was being used. This caused a lot of distress for my 8 year-old who was trying to sleep at the time. It resulted in us using the shower in the other bathroom only for the rest of our stay.
“Very good”
We are very satisfied of the apartment, very comfortable and well furnished. Nevertheless we must provide negative feedback on a couple of issues that impacted on our satisfaction
The quality of the bed linen in the main room on the right was very poor: very worn out, with a hole, and particularly not a linen fit for a double bed, but made of a puzzle of small bed linens. In the bathroom of the same bedroom, the ceiling is full of mould due to humidity. Probably the ventilation is not enough. In such a nice apartment, at the price paid, I would not expect such issues. I first decided to write separately to the agency and not publish on Booking since on my side I did not inform them immediately, giving them the possibility to amend. After almost 1 week with no reply, I think it is time to publish.
“Pleasant”
Location
No views
“Passable”
Quiet area. Close to the bus stops.
We had questions about the area but never got responded from the owner.
“Exceptional”
Kresala - Basque Stay · San Sebastián
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