La Casa Blanca

We were extremely disappointed by the experience of renting this villa for an important celebratory family holiday. Walking around the villa when we arrived, we quite quickly knew it was not what had been advertised. Only one bedroom was suitable for adults and the other bedrooms were suitable for children. There is an additional room at the top of the house which feels like a cupboard with a bed in. The cot provided was extremely dirty. The general feel of the place is tired and unclean. The outdoor space was dirty with an uneven floor. Also, the dishwasher was not working so we had a wet floor for a day. Having booked this place for one month we knew quite quickly that we were not going to be able to stay here and had to find somewhere else to stay at the last minute. Francisco did come to the villa when the dishwasher was being fixed and we expressed a need to talk to him. He wouldn’t engage and left without our knowledge. We then contacted him and co owner on message and they replied “What a pity” in response to our discomfort. They are not responding to Booking.com who are trying to follow up with our complaint.

dishwasher was not working, laundry machine was hard to start. Bed could have been more comfortable.

The property was lovely but there are a few things that could be improved, the oven symbols had all work off meaning it was difficult to navigate the settings correctly. Some of the beds were very comfortable and the mattresses could likely do with replacing. The hairdryer would only work at a certain angle. Mosquitos ate us all alive despite us wearing wrist bands and repellents and closing the doors and windows before dark. We found next door to be noises and constantly taking or blocking our parking space which made life a little difficult with on of us with mobility issues and lots of children.

Unfortunately there was a very bad sewage odour in the area and it was constantly very unpleaseant to leave doors open or sit in the garden. We stayed in the same area last year but this was not a problem, There must be some kind of sewage treatment plant in the area and the smell made our stay quite unpleasant. We coud not spend anytime at the property during the day as a result. Also we were unable to use the tennis courts as the area was fenced off and deemed unsafe due to glass falling from walls surrounding tennis courts. This was a huge dissapointment as our kids were really looking forward to playing on the tennis courts Neighbours also parked in our reserved parking space on more than one occasion