La Casa del Tejado Verde Toledo

1. The house was booked as the whole house/appartment and yet, without any notice, people came in to spend the night!!! 2. Because other people we didn't know spent the night in the house, we had to lock our bathroom and bedroom everytime we went out. This was a huge inconvenience. We also couldn't leave anything around the living room or kitchen. 3. The outside of the house is in works, and we were not warned. At our entrance, workers left their working table, and there it remained the whole stay. At the edge, they were redoing the balustrade that ends at a cliff. Some metres had unfinished bits of varanda and others no varanda all! They should protect that area before somebody falls. We were lucky not to have gone with children!!! 4. During our stay, while we were out of the house and without any notice, someone came into the house and changed the chairs in the dining room. It felt uncomfortable. 5. There is a camara in the living room. I am asuming that it is for security reasons, but it was facing the dining table as well as the entrance, and although it was not hidden, it made us uneasy. I think we should have been told. 6. Some of the pictures on the website show the wrong places. For example, there was one with a balcony with some chairs that had other guests, it was not part of our area, yet it was shown as if it was. But the worst was that we bought some coffee exclusively for the coffee machine that was in the photographs, and at our arrival we noticed that the picture was not of our kitchen nor coffee machine. They should show the right rooms when you book your stay!

I don't really know where to begin. The host wasn't there when we arrived and we had to checkin ourselves. This would generally not be problem, but we had problems during the checkin process and when we called the host for help he did not even speak english. It was very frustrating. Additionally, we booked a room "with a park view" - our room did not even have a window! It was a tiny little hole, with a window to the lobby in the house, where people were passing by regularly during the evening. It was very loud - you could hear your neighbors flushing the toilett and showering in the middle of the night, so loud like it would be in your own room. We did not get any sleep, it was awful. There is a tiny sink in the room, outside the bathroom... This hole of a room was way overpriced! Worst experience on our trip (we stayed in 7 different hotels, which all were cheaper and had an astronomically better standard then this!)

Place was a building site inside and outside. Facilities poor, and shared with other rooms. Room was cramped and smelt very chemically due to recent painting I presume, I reacted with a cough. Bedside lights didn’t work or had no bulbs. Sockets didn’t work. Bathroom was down a communal corridor. Photos inaccurate. Had a very bad back in the morning due to bed. Dogs outside chased you and barked if you walked to the car. Dog excrement around the children’s play area. My bed was in full view of anyone walking down the communal corridor if the door was opened. Place not set up with any experience of hospitality. Very over priced. Most expensive place we’ve stayed in last three weeks, and by far the worse by a long way.