La casita de Lola by urbanhosting

The company managing this apartment was extremely unprofessional. The registration and check-in process was chaotic. The online system was unreliable—it failed to display complete check-in instructions and repeatedly prompted me to re-enter the same information. Despite arriving after the stated 4:00 PM check-in time, the apartment was not ready. I had to wait nearly an hour while the cleaner slowly prepared the beds, delaying the start of my own plans. Their fee structure feels like a money grab. They charge €20 for checking out by 12:00 PM—which is a standard check-out time elsewhere—and another €20 for checking in at 2:00 PM, which is also a perfectly reasonable hour. Additionally, they do not offer any option to store luggage before 4:00 PM on arrival day or after 10:00 AM on departure day. This is highly inconvenient and not traveler-friendly. The apartment itself had issues as well. The toilet seat was broken, and despite a €45 cleaning fee, they threatened to deduct from the deposit for common, easily washable stains like makeup on towels or sheets. Overall, the experience was frustrating and disappointing. I would not book with this company again. Update: 20 days later, my deposit still hasn’t been returned, even though there were no damages. I had to dispute the charge with my credit card. Avoid this company if you don’t want a major headache — this was my worst experience with a property management company in all my years of frequent travel.

The communication was horrible. All with an AI bot even when we didn't receive the code in time to check in, it was not possible to reach a person. Plus, I received about 20 messages on beforehand to fill in a form that I already did on three different platforms. You also have to pay a deposit, that you will get back 14 working days after your stay. A little too long if you ask me.

On street parking is difficult. The double bed has a poor mattress which you can feel the springs through.

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Nothing major, a kettle and checkin slightly earlier. Certainly didn’t affect our stay