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Verified reviews from real guests who have already stayed here.
The location was frequently praised for being convenient and near local attractions.
The staff was described as excellent and attentive, with positive remarks about the management's communication.
While not the cheapest, guests felt it was a good deal considering the location and amenities.
Well-equipped kitchens and decent facilities were noted, though some guests had issues with the key collection.
Mixed feelings overall, with commendable service and location but concerns over cleanliness and comfort.
No specific experiences mentioned, but positive opinions on nearby local restaurants.
“We stayed for almost 3 weeks. Great accommodation, well equipped, comfortable, convenient. Easy communication with the management company when we had to return after checking out for some chicken left in the freezer. Great neighborhood with awesome local restaurants and close to metro, train and Plaza España.”
We stayed for almost 3 weeks. Great accommodation, well equipped, comfortable, convenient. Easy communication with the management company when we had to return after checking out for some chicken left in the freezer. Great neighborhood with awesome local restaurants and close to metro, train and Plaza España.
“We loved the ambiance in this cozy yet modern apartment, well-equipped, AC and washing machine worked great. Quiet neighbors, near everything. Yes getting the key is a pain but everything else is perfect for 2 people.”
We loved the ambiance in this cozy yet modern apartment, well-equipped, AC and washing machine worked great. Quiet neighbors, near everything. Yes getting the key is a pain but everything else is perfect for 2 people.
“It was an okay apartment for the weekend, I just wish I knew more of what we were getting into.”
We came in after the check in hours and there was not a fee. However we had to pick up the keys from a locker outside their office, which was easy. There is an elevator in the property however we never used it. There’s a train and metro station nearby. The bed in the bed room was comfortable. Also the location was great to get to Plaza Mayor and the Palace! Try Mazal Bagels and Toto Ice cream and Coffee nearby if you stay here!!!!!
We got this apartment last minute for quite cheap, so for the money we spent I understand it but the property wasn’t very upfront on things. The wifi does not work and the service near the building is bad. The pullout couch is a futon and only the one fitted sheet and top sheet were provided. There was no blanket then the fitted sheet did not fit. The shower had mold in it and the bathroom smelled so bad the entire weekend. There was no sponge for the sink nor a dishwasher. The bathmat towel we were given had blood and black stains all over it. The TV was not working. The air condition is just a unit in the living room, the bed room stayed warm. We were only here for a weekend and paid a fair-ish price for the place, so we just dealt with the issues, looking back it may have been worth asking for help getting things working and cleaned. There was still a 20 min walk/10 min drive from the office to the apartment after we got our keys. We weren’t aware of this before we booked. Also, they didn’t make it very clear which apartment it was, I think the language translation got lost in telling us which keys went where and which apartment it was. I would recommend saying to English speaking guests the apartment is on the first floor and it’s the door to the right. Then having the key instructions separately.
“Exceptional”
La Estancia de la Ilustración · Madrid
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