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Verified reviews from real guests who have already stayed here.
The hotel's location near Harbour facilities and a supermarket was praised by guests.
Guests appreciated the overall cleanliness, but some reported specific issues with the blinds.
Service received mixed reviews, with reports of slow response to maintenance issues.
Mixed reviews on amenities due to maintenance issues affecting the overall experience.
Room quality was impacted by non-functional air conditioning units, locks, blinds, and shower door issues.
Guests' perception of value was affected by the reported maintenance issues during their stay.
“All of the above contributed to an unsatisfactory stay. All were reported on day one and only the blinds were repaired.”
Easy access, clean, close to Harbour facilities, close to well stocked supermarket, good pool.
Air conditioning units did not work in any of the bedrooms all week - even after engineers visit. Door and window locks not working. Door and window blinds not functioning. Shower door hanging off on arrival
“A perfect stay for a family of 6”
The apartment was very well equipped and also had a dishwasher and washing machine. The garden area by the pool was immaculate as was the pool, being cleaned daily. We were close to the port and El Cristo beach (approx 15 min walk). The old town is a must for pretty, flower filled streets and a huge array of reataurants, cafes and bars. It takes about 30 mins to walk there along the seafront but this is a really enjoyable walk along a vibrant path.
The property would benefit from more sun loungers or seats to use around the pool. There were only 6 loungers there so we took down the chairs which were on our balcony. We were close to the port and El Cristo beach (approx 15 min walk). The old town is a must for pretty, flower filled streets and a huge array of reataurants, cafes and bars.
“Superb”
Key collection, address and app needed for access was all a bit confusing and not clear in the instructions.
Great location. Spacious and quiet.
“Exceptional”
“Superb”
Very clean, very comfortable, great location and communication from Hanami was perfect
Nothing
“Fantastic place, we’ll definitely be back!”
We really liked everything about the property. The interior was really lovely, the facilities were great and the location was perfect for us. Walking distance to the port and beach. The pool was smashing for the kids too, not too busy and good temperature.
The only negative for us was the bed in the main bedroom upstairs. It was really squeaky but other than that, all good.
La Fragata Penthouse LF1 · Estepona
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