84 Photos
Select your dates to view prices and real-time availability.
In the meantime, you can explore the hotel rooms and view detailed information about them.
Discover the room types available at the hotel. Select your dates to check prices and availability.
Your stay has already been successfully registered.
We have sent the official voucher and confirmation to your email address.
Are you sure you want to close this? Any unsaved changes will be lost.
The name must be at least 2 characters long
Invalid email address
Please don't close this window. We're finishing up your reservation.
landing.direct.drawer.success.subtitle
landing.direct.drawer.success.pay_at_hotel
Verified reviews from real guests who have already stayed here.
Staff described as kind and helpful.
Pool and outdoor areas were well maintained and enjoyable.
Location appreciated but noted to be far from activities.
Enjoyable stay, mixed feelings about specific aspects.
Quality of food and overall experience provides reasonable value.
Mentioned issues with cleaning of rooms and dining area.
“Poor”
The main pool area is great (with kids too). There is enough space for everyone and the water is warm enough. The bars and shops are in the nearby. The size of the room is quite decent, and compared to other hotels in Spain, it is very silent (the walls are more on the soundproof end). The gym is really well-equipped.
Uff, where to start. Even though the price/value ratio is ok, there were many things we weren't happy about. First of all, the check-in was delayed with over 2 hours, and we were not informed beforehand. The AC doesn't work properly in the rooms (during our stay it was between 28-33 degrees outside). The bathroom needs a massive renovation, it is not cleaned properly. The apartment blocks don't have elevators, so you need to drag your heavy luggages up and down the stairs. The only elevator in the main block was off for days, and no one repaired it. About the restaurants: The small one near the pools offers very low quality food. The big one near the reception offers much better quality, but the plates, glasses, cutleries are so dirty, oh my god. I've never seen anything like that before in a hotel. Utter negligence. Shockingly disgusting. My father even had a blister on his mouth. One evening we couldn't find any clean glasses (or there was NONE) so we drank the juices from a bowl...ridiculous. The staff was nice, but most of the time they weren't able to provide correct information on certain things. Another thing which was a bit strange to me is that there was a waitress from our home country in the restaurant, and she wasn't willing to communicate with us in our native language, even though we were greeting her in our language. She seemed to be feeling awkward welcoming us. The location of the hotel is only good for those who don't want to explore La Palma, just to stay there. It is very far from everything, but the location is really nice though.
“Exceptional”
“Excellent accomodation”
I was surprised by the fact that we had 2 rooms for the 3 of us. The variety of restaurants and pools were excellent although more chairs could with cover against the sun.
Nothing
“Overall with the food l would give it a 7 out of 10”
The layout was good
It’s remoteness
“The hotel staff, facilities, and its exotic location made me feel relaxed, comfortable and happy.”
A very good choice and laid out well so that there was space for everyone to take what they wanted.
Some items had run out by the time I came to breakfast, which was not that late, e.g. honeycomb and the dark breads. Occasionally I left items of food on my table while I went to get a drink or more bread and the staff cleared it away thinking I had finished with it, e.g. honeycomb! The waiting staff were very efficient but in these instances, too efficient!
“Very good”
La Palma Princess · Santa Cruz de La Palma
Rooms
Select the number of rooms
Adults
Select the number of adults
Children
Select the number of children
Pets
Are you traveling with pets?
Select your dates and number of guests to check availability.