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Verified reviews from real guests who have already stayed here.
The service regarding communication could improve, but general service was acceptable.
The location was positively noted as a pro.
No comments were made, assumed standard quality for this hotel tier.
The size of the house was appreciated but needed more attention to cleanliness.
Some concerns about paying a damage deposit for the service received.
Mixed feelings about the experience, with significant issues affecting overall satisfaction.
“Not what we expected”
The size of the house and the view
First of all communication with the rental company. Before sending you the check in instructions you need to pay a damage deposit of 100 Euros but I had to write them myself asking to send me the link to make the payment because nobody contacted me for that and the next day we were suppose to arrive. The terrace is in a poor condition, very dirty with dead plants around and very dusty. Also they could have pay more attention to the cleanliness of the house as well. One can find better properties in Cran Canaria for the same money without paying a damage deposit which is released after 1 week and the money will arrive to you in 10 days actually depending on the bank. I personally do not recommend the place.
“Exceptional”
All was good
None
“Good”
“Exceptional”
Probably the most incredible view on the island, very unique triangular mountains. The owner was very responsive helping us immediately solve an emergency where we got locked out due to our own fault.
Absolutely nothing. The place is perfect for a family stay or a vacation, with all the modern luxuries and amenities.
“Very good”
The view from the house
The space is quite wiredly organised.
“Good”
nice location, big apartment
panoramic window in the first floor cannot be locked, so we had a bad feeling the whole night. strange smell in the house, eventhough we opened the windows.
La Suerte Agaete-Amazing views By CanariasGetaway · San Pedro
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