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Verified reviews from real guests who have already stayed here.
Host was praised, but responsiveness to issues was noted as lacking.
Consistently highlighted as very good.
Perceived as a good deal based on location and facilities.
Not specifically mentioned, assumes standard quality for this hotel tier.
Mixed reviews lead to a balanced overall feeling.
General satisfaction with pool and facilities, but need for updates.
“Great value for money”
Safe and secure site, nice pool, great tv and WiFi. Location was ideal for us.
Property was a bit 'tired'. Would benefit from new beds and bedding. Air conditioning would be very welcome.
“Great value for money”
Perfect location, all facilities available and the host was absolutely brilliant.
“Superb”
Locations perfect, host was super nice we had a couple issues with our taxi and also checking out but the host was super nice and helpful.
wasnt the cleanest but for a group of boys still cant complain
“Very good”
“Ideal location but needs TLC”
Great location of property with bars, restaurants and supermarkets nearby. Pool was available to use but it wasn’t hot enough to go into. Very secure apartment within a gated residence so felt at ease being in the apartment at night.
Being honest, the property does need a lot of TLC, and some refurbishment. It has pretty much everything you need for your stay but again most of it needs renewing. Whilst we were here the shower screen was on the balcony, clearly broken which wasn’t ideal as when showering the bathroom floor would get soaked in water. I really think once the property in refurbed it will be a lovely place to stay which is central to all amenities.
“A great stay for the price”
The price-to-quality ratio of this apartment was excellent. It was the most affordable option for 2 bedroom and near the beach. One of the biggest advantages was the apartment’s size. There were two proper bedrooms of a good size, a large living room, and a very big terrace. From the terrace, we could even see a little bit of the sea. The internet worked well, and we didn’t see any cockroach Another major highlight was the host. He was a very pleasant and polite man who gave us his WhatsApp number so we could contact him if needed. He also allowed us to check in earlier and check out later, which I really appreciated.
As for the downsides, there was an unpleasant smell in the main bedroom. Also, there were no warm blankets, but I didn’t ask for them—perhaps if I had, the issue would have been resolved. In the evenings, if the windows were open, we could hear music from outside. However, we closed the windows and shutters, which blocked the noise well. Since we stayed in winter, this wasn’t a problem, but in summer, if you prefer sleeping with the windows open, the music might be an issue.
Las américas, 2 bedrooms apartment with pool · Santa Cruz de Tenerife
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