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Verified reviews from real guests who have already stayed here.
The complex is described as relaxing with plenty of vegetation.
Standard service expected for this hotel tier, although the review mentions unresponsiveness.
Not directly mentioned but assumed standard for the setting.
The presence of nice pools was mentioned positively.
General satisfaction, but issues with specific items like the coffee maker were noted.
The review expresses disappointment due to cleanliness issues and lack of service response.
“quite happy to stay there again.”
“Exceptional”
Great location, clean appartment, pool bar staff very friendly
“Comfortable and good facilities for what we paid.”
Provided a comfortable stay with everything we needed.
Damp in the bathroom could benefit from a little attention to detail- poor fitting plug so difficult to wash dishes thoroughly, bulbs needing replacing, dustpan and brush worn Adult pool could be cleaner .
“Sweet flat with problems”
We really liked the location of the flat and its decoration. Two pools available, fully furnished apartment with a nice terrace to sit on for dinner or just chilling in the evening. A comfortable sofa, two beach towels provided. For first steps and questions, the owner was helpful and responded quickly.
Unfortunately, a few problems occurred. To mention first there was vermin in the flat - and no, we did not leave breadcrumbs. The vermin was there before we had even food in the flat. Also, we noticed mold on the bathroom ceiling - a problem for my allergic partner, and paint came down from the ceiling. Generally, there was a lack of cleanliness. One severe thing showed with the washing machine that - according to another user here - was broken, before we arrived and we were not informed about that.
“Good stay, avoid if cleanliness / insects / communication is important”
Good location, swimming pool and size of appartment. Good assortment of kitchen utensils and appliances. Clean bedding.
Owner was friendly but doesn't speak a word of spanish or english, and this was a problem to find the appartment which is quite tricky to get to. Overall the place wasn't very clean. Floors were dusty, kitchen crookery was dirty - so much so that ants crawled all over to eat from "washed" dishes. We had to re-wash every single bit in the kitchen before use. Proper washing kept the ants away during our stay. Also there was construction work starting 9am a few mornings knocking walls next door - we were not warned about this.
“Good”
Cameral and quiet.
Small bugs in the kitchen and on the coffee table.
Le parisien · Costa Teguise
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