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Verified reviews from real guests who have already stayed here.
Overall positive sentiment towards staff with mentions of smooth check-in and helpfulness.
Frequently cited as a strong point, with easy access to metro and other locations.
Breakfast and amenities generally received positive feedback, though some issues with maintenance noted.
Breakfast received high praise, with a variety of options mentioned.
Overall enjoyment of stay mentioned, although several issues impacted the experience.
Perceived as a fair value given the positive impressions of location and amenities.
“Wonderful”
Everything was wonderful. I was particularly happy, because the cleaner found some Beats Headphones that were left by the previous guest and didn’t take them. Instead she left them there thinking they were ours.
The shower was a bit mouldy and the vent and hair dryer didn’t work. But we asked for another hair dryer and was given to us within minutes.
“Your home base in Madrid”
The perfect home base for your time in Madrid. Leonardo Hotel Madrid City Center was, as the name infers, centrally located, well-run, clean, and well-appointed. Walk to the Prado, el Mercado de San Miguel (pro tip: go hungry), and Retiro Park, among other places. We booked a small room, but oh, that view! Comfy bed, too! We will definitely be back.
“Welcoming, comfortable and great location”
“asked for late check-out and hr sighs and saying our rooms are all full, literally next day (people came to ask for avai”
Was clean, rooms are smaller than pictures but still as good as other Leonardo hotels
Night Staff and morning staff, both being rude and sigh every-time i ask for anything, like I arrived to this hotel to annoy them rather than to stay in a room.
“A good and comfortable place for a short stay.”
Central location. Clean room and a friendly staff.
“The hotel is good, nothing negative, standard, clean, comfortable and polite staff, appropriate for the price.”
The hotel is good, nothing negative, standard, clean, comfortable and polite staff, appropriate for the price.
Leonardo Hotel Madrid City Center · Madrid
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