Letmalaga Art Soho

Everything was a perfection!!!

There was no coffee machine, although there was a moka pot.

The cleanliness of the floors could be better, the showers were blocked (flooding) when we first used it but they fixed it the next day, they sent an invoice to pay 1/3 balance when the full payment was already paid to booking.com.

The showers were partially blocked. It was only possible to have a quick shower. Someone came to fix it over the weekend but didn't succeed.

We couldn’t reach the host upon arrival but were able to gain access when another person entered the building. The smell in the lobby was noticeable and we discovered later the water damage in the ceiling and wondered if that was causing the odour. The apartment looked like it was great, until we noticed how dirty the floors and mats were. There was dirt, sand, hair, food, etc. on them as well as on the sofa. There was old coffee left in the filter that was moldy. Management sent over a cleaner who spent over an hour cleaning (no vacuum, just lint roller for sofa and wet/dry swiffer) while we watched and he took away the coffee perk and 2 mats. Nothing came back. We were staying for 12 days and there was only 2 sets of towels for 2 of us, no extra bedding, management dropped off extras the next day. We mostly slept in the main bed but it is very small in a small room, we tried the 2 singles but one mattress was flush with the frame so you would hit the edges, and they weren’t designed to push together to make 1 large bed, which would make the most sense. Both showers backed up if the water was on full and black mold was visible in both. We tried to have management check but they mixed up their days so we said to inspect after we checked out. Very minimal cutlery selection, no scissors. Issues on dirty accommodations and poor drains in reviews multiple times so I don’t think concerns are being taken seriously. Guest bathroom walls are rough. Window in ensuite bathroom has water inside it so the outer seal is broken. No safe for valuables. It’s too bad as the apartment could be so much nicer if it and the building were properly maintained. Apartment needs a serious deep clean!! We wouldn’t stay here again!

Challenged with lock initially; slow Master Shower drain, better towels needed. Needs a coffee table as only one usable little stool for drinks. Can’t put anything on wicker end table. Clock in LR too loud. Adequate but could be improved.