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Verified reviews from real guests who have already stayed here.
Well-equipped with available household items and comfortable furnishings.
The neighborhood was described as welcoming and quiet.
No specific comments, assumed average for hotel standards.
Overall dissatisfaction due to cleanliness and service issues.
Deposit issues and miscommunication about costs affected perceived value.
Room size was misleading, significantly smaller than pictured.
“Exceptional”
“Very good”
“It was fine and was worth the price”
Inexpensive, with private bathroom. You get hot running water and all kinds of conveniences like a stove, a kettle, some cutlery, cups and plates, a hair dryer, an iron and an ironing board. There is a modern TV set.
The towel rail wasn’t working, so our towels stayed wet all the time, as well as our socks and panties that needed washing. It was rather disappointing giving the lack told central heating. The door locks are a bit tricky. There is no access to the terrace directly through the apartment. You have to lock your apartment and climb the stairs to get to the terrace. You can’t stay on the terrace when it’s raining since there is no roof up there. The hosts ignored our messages about the inconveniences and did not attend to any complaints. Neither the towel dryer nor the broken lock were fixed. Also they take a damage deposit and take extra charge for the late check in after 9 pm.
“Low ceiling”
There are some nice restaurants close
The ceiling is very low, i bumped my head a lot of times. So for tall persons it is difficult. You have to enter the apartment trough a window door. You cannot easily enjoy the terrace. Late check in fee will be charged after 21 pm.
“Exceptional”
“Good”
The swimming pool was nice and nearly private as there were not many people using it. location good with stairs right next to it leading to store and and small shops. Apartment was clean and fairly new. The kitchen was well equipped and had extras like a a coffee machine. The room also had a washing machine for clothes. Overall we were quite happy with our stay eventhough the price is at the point of the Hilton hotel in Malaga.
Something to note, the entrance to the flat is size of a 'window' not actual doors. There was no cleaning or new bed sheets over the days we stayed there. The communication with the people hosting it was bad. It took 2 weeks to get the deposit back and numerous calls & messages. They did not reply to our messages on booking.com chat or WhatsApp before or after our stay. We did get the money back for deposit and the keys on the day eventually.
Livemálaga La Celesta · Málaga
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