LOFT Centrico Santander - RH Altamar

Iago

spainhotels · 11 Jan 2025 · GB

1.0/5

“Please, please, read the comments or you will make a great mistake.”

The best

Nada

To be improved

The pictures and the address are misleading. The place doesn’t look like it is advertised. First, poor service as we were left waiting 45’ for collecting the keys. You collect the keys in a different address from the reservation. So be aware it is the wrong location if you looked the property up on google. When they guide you the the correct address you will face that it is not an apartment/flat, it is an office that has been remodelled as an accommodation to say the least. The property’s sort of living room entrance leads straight to the street. It does not feel safe. It’s poorly maintained and clean. WE EVEN HAD ROOMMATES, COCKROACHES!!! It has a lot of light going through the entrance, adding how noisy it is, it makes it uncomfortable during the night. There is an office upstairs so you will hear a lot of noise from people going in and out. The place smells of damp. Thanks God, we only stayed one night otherwise we would have been forced to find another accommodation. Plus, not value for money. Very expensive for such an appalling place.

Feedback from a real guest

robbie

spainhotels · 22 May 2024 · GB

5.0/5

“Brilliant. Would recommend”

The best

Great hotel for a good price in a good location

To be improved

Feedback from a real guest

Sofia

spainhotels · 13 Jul 2023 · IT

2.5/5

“DON'T GO THERE!”

The best

I liked the space, it was very clean and it was really well furnished.

To be improved

The door didn't lock from the outside so we had to climb the window to go out. The description said there was a hair-dryer, towels and bed sheets. When we called the guy I had the number of, after some long hours, he brought us the hair-dryer and the towels and said he would have come back for the bed sheets... never saw him again! There is no reception, the meeting point was a bar and it was in a different location than the one written - the guy made us go to a shop and we had to ask the owner to call him because he has never responded to my texts and calls. The apartment is in reality a little shop, and even if it's actually really good in the inside, is placed in a really bad aerea (sirens of cops everywhere, random guys who stalked us from the windows and the last day there was also blood in front of our door).

Feedback from a real guest

Harris

spainhotels · 08 Jun 2023 · GB

3.5/5

“Lovely relaxing break, all amenities on hand”

The best

Fantastic, excellent location. The apartment was great, a very similar home from home experience. Overall relaxing, safe with great hosts. Defiantly recommended for a short break!

To be improved

Nothing

Feedback from a real guest

spainhotels · 10 May 2023 · EE

4.0/5

“better than expected”

The best

the owner gave us even better apartment than we paid for, with a kitchen and way bigger apartment. it was absolutely amazing. the room was super cold for a hot weather which was nice.

To be improved

it was very dark. would have wished for better lighting and it was difficult to open the door because the keyhole was faulty. annoying thing was also waiting for the owner around 25min to get in, which was after a 30h trip very exhausting thing to do.

Feedback from a real guest

Claire

spainhotels · 02 Apr 2023 · GB

3.5/5

“Nice enough for price!”

The best

Nice, modern apartment which was clean. Friendly owner.

To be improved

We waited almost an hour for keys - owner did apologise though.

Feedback from a real guest

LOFT Centrico Santander - RH Altamar