Loft El Charco De San Ginés

Towels are not changed for 7 days, which is not hygienic. When we asked them after 5 days to replace the towels, they said that it was not included in the price and that we had to pay extra. I have traveled all over the world, but I have never experienced this in my life. The apartment does not have a terrace but only one small window and the towels could not be dried, they were constantly wet, so they needed to provide at least 2 bath towels per person. This was really unhygienic and unacceptable. On the penultimate day, when we returned from the beach, we noticed that the doors were unlocked. The cleaning people entered our apartment unannounced and did not lock the door. During the trip, we noticed that we were missing €80, which means that anyone could have entered the apartment and taken our things, passports and money. It is inadmissible to enter our apartment without someone notifying us and at the same time leaving the door unlocked so that anyone can enter and rummage through our belongings and take them from us. We are not saying that any of them took our things. We're just saying that it could have been done by anyone living in the building or passing by because the door was unlocked. Disappointing. This has never happened to us before. It is recommended that if you stay here, you take all your belongings with you everywhere.

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