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Verified reviews from real guests who have already stayed here.
Guests consistently highlighted the excellent service from the staff.
Rooms were frequently mentioned as fantastic and comfortable.
Overall, guests felt the hotel provided good value for the experience.
The restaurant received positive mentions for its food quality.
Overall happiness with the stay, reflecting a very positive experience.
Amenities like the spa and pool were generally positive but had some maintenance issues.
“It is such a wonderful place.”
Everything
The mattress
“Staff, facilities style and gardens, beautiful site. Relaxing · Cons: Nothing beats my mind”
Staff, facilities style and gardens, beautiful site. Relaxing
Nothing beats my mind
“Wonderful family weekend”
The pool area
The decoration and general vibe is kind of dated
“Perfect relax.”
Perfect location for a relaxing stay. Very spacious rooms with airconditioning. Great landscape views from garden and restaurant terrace for breakfast. Refreshing pool for the exceptionally hot days in June. Small fridge with free cold drinks much appreciated. Staff polite and helpful.
Swallow nests and birs' droppings in underground parking.
“Excellent and stunning location!”
Beautiful house and location and decoration, super comfy bed and large room and bathroom. Loved the crickets and frogs outside of the house. Staff was very helpful and we enjoyed our stay very much. Unfortunately we could not use the other facilities like pool and sauna as we were out the whole days. But for ppl who want to have a great and relaxing holiday in a beautiful environment, this is the place!
Unfortunately English was not spoken. Breakfast is from 9 am only so we had to rebook a breakfast box which was I guess forgotten, so we got a quickly prepared box… and then decided to wait for breakfast, but it was fine. No coffee facilities in the room but they provide freshly made coffee for free, which was nice!
“Lovely Hotel for Quick Escape from Madrid, but Avoid the Restaurant for Lunch/Dinner”
This is a lovely hotel. It was super quiet, as we were there during the off-season. The room was perfect: spacious, super clean, and with extremely comfortable beds. The fan and air conditioning worked great. The staff at check-in were really friendly. Parking was easy and secure. It is a nice location for a quick escape from Madrid and is easy to find. The town was pretty, and there were a lot of trails nearby for hiking. The breakfast was delicious and complete, and the staff who worked the breakfast service were accommodating and friendly. We were particularly impressed with the spa. It was super clean, and the ambiance was very relaxing. We loved the circuit and thought it was a really great value. We had massages, and Susanna was incredible! We would come back just to have a treatment from her again!
We were super disappointed in the hotel's restaurant. It's the only reason the review is a 9 instead of a 10. We booked a dinner because it's a long walk from the hotel to the town where all the other bars/restaurants are, and because we were celebrating a special occasion. The food was just plain bad; it was extremely overpriced for the quality. The waitress we had on the night we ate at the restaurant was incredibly rude and inattentive. Because it was low season, we were the only ones in the restaurant, and it was very clear she wanted us to leave so she could go home (she asked us what we wanted to drink before we even sat down/saw a menu and began cleaning the restaurant while we were still eating). It was one of the worst meals I've had in Spain, considering how bad the food, service, and price were. It would have been really convenient to eat at the restaurant for more nights, but after our first meal, we cancelled our other reservations. We had much better food and much better service in town for half the price.
Los Cinco Enebros · Robledo de Chavela
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