Lovely 2 bed apartment in Los Cristianos K204

Where to start. Firstly, a much more comprehensive, truthful description should be available on this apartment, particularly its position. It’s only fair now that I let people know. The apartment is high up which we were aware of as the complex is called ‘The Heights’. What we didn’t know was that you have to take 3 lifts (elevators) to get to it from the ground floor. So it’s lift 1, walk across the corridor, lift 2, walk across a corridor, lift 3 then walk across the corridor to the apartment. And only then do you find that there is no view, you’re within a walkway and next to the lift for the next floor up. There is no natural light in the apartment and no sunshine on the terrace. The apartment itself is just ok, not overly clean and horrible nylon bed linen. Terrible dusty mess under the furniture, floor dirty when walking around in bare feet. The drains smell in the bathrooms and the shower tray in the main bathroom fills with water when showering. The en-suite shower is a terrible squeeze to get in and out of. If you have anything above a 30” waist, you won’t be able to use it. The toilets also were very stained. We actually bought some bleach to help them look a little cleaner. You are given some keys with no information of what is what. We finally worked out that 3 are for the doors to let yourself in and out and one is for the pool. There is no information in the apartment, no booklet telling you about the WiFi, how to use the TV, where to put your rubbish etc. So we just had to work it all out ourselves. We weren’t offered any bedding or towel changes in 12 days. Absolutely wouldn’t recommend this apartment at all and would never stay again.

Air conditioning not cooling

I think it should be mentioned in the advertising that it is a very long way from the gated entrance to the actual apartment. Three different lifts with a short distance between them. Not ideal for someone with mobility issues which I have. The swimming pool although lovely and warm, was a very long way down. It was noisy around the apartment.

The location did not suit us as it was difficult with the long walks all uphill when we went out. We were disappointed there was no information where things like buses, taxis etc were located in the apartment.