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Verified reviews from real guests who have already stayed here.
The place is described as very picturesque and beautiful, indicating a strong positive sentiment about location.
The apartment is clean and cozy, reflecting a positive sentiment about cleanliness.
Very spacious apartment, indicating a positive sentiment about room quality.
The overall impression is very positive, with intentions to return.
Standard quality for this hotel tier.
Standard quality for this hotel tier.
“A disappointing break - The property advertised incorrectly, not showing damage found”
The location of the property was great, and how I expected it to be. The rooms were large and the view of the marina was lovely.
On arrival we had difficulty getting in due to a broken gate. Eager to enjoy the last of the evening sun in the garden, we found the two sun loungers were broken & then the other two patio chairs broken and with stained cushions. The pool had broken tiles around the pool, around the rusty ladder which made it wobbly and unfit to use. Inside the pool there were many broken tiles which certainly didn't look like the pool in the photographs. The owner of the property had written saying " I would like to congratulate you on your choice. The apartment is located in the most exclusive area. The apartment is my so-called home (even thought I don't live here the whole year) It is in perfect condition and it has been newly decorated last year" The bedroom pillows & quilt were stained and did not have Pillow Protectors. The list of issues was sadly depressingly long Everything was reported to the owner and photographs provided. The host insisted she had never had complaints before. I have been using Booking.com for years & have never had to give such negative feedback but as to the tiles and ladder in the pool I am concerned an accident will occur so have reported to Booking.com with photographic evidence. The faults meant we were not able to enjoy the weather in the garden and pool a key part of our holiday. The owner offered us a return to the property but I said I would not visit again unless I was assured the issues were taken care of. Since my raising the concerns with the owner I have been accused of being rude to the gardeners - we both used google translator to converse. It helped me explain to them what were my concerns. I appreciated the faults were not for them to rectify but I wanted witnesses to the faults found. They were shown everything, when they left we both said thank you and were smiling.
“Excellent stay, next to the beach and in the port yet quiet. The communication from the owner was exceptional very plea”
Very clean and comfortable apartment with every thing you need.
“Absolutely loved our stay and would definitely come back! Our host Laura was very helpful and always quick to answer all”
The property is gorgeous and would love to stay again, it’s perfect for families. Perfect location, lovely place x
We loved everything
“Perfect location, lovely bright comfortable apartment.”
I Love this apartment. Location is 10/10. I have a car but never use it when I’m here! Clean bright and comfortable. Also there are always coffee pods left for you and a few condiments salt, pepper etc which always help when having a short stay. Owner is super helpful and is always on hand if ever you need her. Also I love that it has electric shutters for night time as it is ground floor, when travelling alone gives me peace of mind at night.
“Superb”
Very spacious apartment in excellent position. Two large bedrooms. Two full bathrooms plus separate cloakroom. Garden with pool in full sun all day. Short stroll to bars and restaurants.
Although there is plenty of seating, it would be nice to have a couple of relaxer garden chairs.
“perfect - will definitely book again.”
communication from the host was excellent. it was so spotlessly clean everywhere. and furnishings where lovely.
location is excellent right on the port. garden is south facing so sun all day. couldn’t fault the apartment at all.
Lovely 2 bedroom unit with private pool · Sotogrande
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