Low Cost Apartments Center Elche

Shawnett A

spainhotels · 24 Jul 2025 · GB

2.5/5

“Spacious apartment, AC in the bedrooms & very close to cultural attractions. Such as the Basilica, the Palm park & the museum of Elche history. Lots of cafe, bars & restaurants within a few minutes walk. A wide selection of shops selling jewellery, clothes, shoes, phones etc. · Cons: The attitude of the owner when I messaged to inform them of water leaking from a corner of the ceiling in the living room. When the electrics tripped & I was concerned it was linked to the leak, they were not very sympathetic. My concern was for my family's safety and asked if someone qualified could come to check it out. I was told they would try to contact their Air-conditioning guy the next day and given instructions to get the electric back up and running. Unfortunately, no one showed up & the host never got back to me asking if everything was ok or to explain why no one would visit. I feel that a lot of my disappointment & anxiety could have been avoided if the host explained that turning the three AC units to max at the same time ( which I did on arrival as we were experiencing a heat wave at the time) would cause the electrics to trip. This could have been added to the pre-arrival info as it was an issue previous guests have complained about since January 2025 - I've subsequently found out. The WiFi wasn't working either which was one of the main reasons for choosing this apartment. Again, although I messaged the host nothing was done about this & I got the impression that they weren't that bothered about this inconvenience to me & my family members. When I informed them that the toilet seat was broken, their response on WhatsApp was 'Low Cost', I took it to imply, what do you expect from a low cost apartment! I think that even though something is 'Low Cost' it shouldn't mean ' it doesn't work'. Two of the chairs around the kitchen table were broken & the freezer didn't work either but I wasn't convinced the host would be interested in hearing this. I noticed that when I messaged via Booking.com their responses were more courteous than if I messaged via WhatsApp & wondered if this was because the former were possibly monitored by a third party...”

The best

Spacious apartment, AC in the bedrooms & very close to cultural attractions. Such as the Basilica, the Palm park & the museum of Elche history. Lots of cafe, bars & restaurants within a few minutes walk. A wide selection of shops selling jewellery, clothes, shoes, phones etc.

To be improved

The attitude of the owner when I messaged to inform them of water leaking from a corner of the ceiling in the living room. When the electrics tripped & I was concerned it was linked to the leak, they were not very sympathetic. My concern was for my family's safety and asked if someone qualified could come to check it out. I was told they would try to contact their Air-conditioning guy the next day and given instructions to get the electric back up and running. Unfortunately, no one showed up & the host never got back to me asking if everything was ok or to explain why no one would visit. I feel that a lot of my disappointment & anxiety could have been avoided if the host explained that turning the three AC units to max at the same time ( which I did on arrival as we were experiencing a heat wave at the time) would cause the electrics to trip. This could have been added to the pre-arrival info as it was an issue previous guests have complained about since January 2025 - I've subsequently found out. The WiFi wasn't working either which was one of the main reasons for choosing this apartment. Again, although I messaged the host nothing was done about this & I got the impression that they weren't that bothered about this inconvenience to me & my family members. When I informed them that the toilet seat was broken, their response on WhatsApp was 'Low Cost', I took it to imply, what do you expect from a low cost apartment! I think that even though something is 'Low Cost' it shouldn't mean ' it doesn't work'. Two of the chairs around the kitchen table were broken & the freezer didn't work either but I wasn't convinced the host would be interested in hearing this. I noticed that when I messaged via Booking.com their responses were more courteous than if I messaged via WhatsApp & wondered if this was because the former were possibly monitored by a third party...

Feedback from a real guest

Katherine

spainhotels · 23 Jul 2025 · ZA

3.0/5

“Pleasant”

The best

It was very central

To be improved

There is no elevator and it is on the 4th floor with narrow steps that are a bit dingy. The toilet seat was broken. The bed in the second room is not comfortable, it seems to be a folding bed.

Feedback from a real guest

Valentina

spainhotels · 26 May 2025 · BG

5.0/5

“Exceptional”

Feedback from a real guest

Sarah

spainhotels · 10 May 2025 · GB

4.0/5

“Great location”

The best

The apartment was bigger than expected and in a great location

To be improved

It was a little noisy at night

Feedback from a real guest

David

spainhotels · 15 Apr 2025 · GB

4.0/5

“Good. Will come again”

The best

No breakfast provided. Excellent location

To be improved

Bit noisy in the morning Pillows a bit hard

Feedback from a real guest

Rokas

spainhotels · 19 Mar 2025 · LT

5.0/5

“Exceptional”

Feedback from a real guest

Low Cost Apartments Center Elche