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Verified reviews from real guests who have already stayed here.
Service was generally appreciated, although a few guests had complaints about wait times.
The hotel is located in close proximity to many key landmarks and public transport.
Most guests had a positive overall experience and would recommend the hotel to others.
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Guests consistently mentioned cleanliness as a positive aspect.
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
“Comfortable and secure”
Nice, big property well equipped.
N/A
“Horrible experience”
Nothing really
“Lujoso” must be a joke. When outside temperature is 8 Celsius, and the heating system is broken, we expect a solution or a refund before spending a second night freezing. The answer was “THE HEATING IS NOT INCLUDED”. After spending a couple hours of my vacation time watching videos “do it yourself” sent by the owner, trying to fix the heating system, I asked for a refund and the answer was the heating is a supplement!!! The so called air conditioning system is portable machine that has only makes cold air in one of the rooms. The sofa is rotten, there was no linen or pillow covers in 2 beds. The apartment is supposed to be for a maximum of 7 people but there was an only 4 chairs, a tiny camping table, not enough silverware. The shower floods with every shower. This is the first time I have such a bad experience.
“Exceptional”
The space and ambient is pretty great.
the neighbors are so boujee but we didn’t get called out for producing music at 2AM
“Good”
“Exceptional”
Lujoso Apartamento 3 Camas Piscina Parque Garaje Las Rozas Familiar Tranquilo · Las Rozas de Madrid
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