LUMINOSOS APARTAMENTOS POZUELO a 8 MINUTOS DE PALACIO REAL

Sergio

spainhotels · 18 Jul 2025 · US

4.0/5

“Very good”

The best

Location next to public transport, restaurants and stores.

Feedback from a real guest

Dijana

spainhotels · 06 May 2025 · MT

4.0/5

“Very good”

The best

The place was comfortable for three, with two beds and a sofa bed that could be opened. The train connection to the city center was good — about 15–20 minutes to the nearest attractions — and the station was about a 5-minute walk away. We liked having larger shops, a café, bakery, and some good/fair-quality restaurants minutes away. The host was aslo quick to reply, which made everything smooth.

To be improved

A few kitchen basics like salt, oil or coffee would’ve been a nice touch, along with more useful knife and larger towel for all. The place was clean overall, though it didn’t have that deep-clean touch.

Feedback from a real guest

Irfan

spainhotels · 18 Apr 2025 · TR

1.5/5

“I wilm not stay there anymore”

The best

Only price

To be improved

Very bad kitchen that we could not drink tee or sny other drink. not comfortable roam. I was not happy to stay there andI will not stay there anymore. There were no soap or shampoo at bathroam. There was a broken elevator and we coukd not use.

Feedback from a real guest

Safi

spainhotels · 20 Feb 2025 · BE

5.0/5

“Exceptional”

The best

Was a comfortable place for three persons everything was nearby like metro bus train markets I really enjoyed there see you next time bye bye pozuelo

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

Good location near train and supermarkets; quiet area

Some hosts/staff described as diligent and attentive (e.g., Sergio)

Spacious units; photos match reality for several guests

Generally considered good value by multiple reviewers

General summary

0.0

out of 10

Service 1.00

Mixed but overall somewhat positive: hosts/staff (e.g., Sergio, attentive anfitriona) are praised for being diligent and responsive, though there are strong complaints about unprofessional handling via WhatsApp for ID and one report of owner/staff refusing to resolve issues.

Location 1.00

Consistently positive: many guests highlight a very good location — near cercanías/train, supermarkets, quiet area and easy access to Madrid — described as well situated and convenient.

Amenities 1.00

Negative: guests frequently noted missing basic items (toilet paper, soap, pillows, extra blankets), lack of kitchenware (cutting boards, good knives, drying rack), weak Wi‑Fi, hot water/heating issues and occasional elevator/outage due to building works.

Cleanliness 1.00

Mixed reports: some guests describe the property as "súper limpio" and "Casa pulita e spaziosa", but multiple reviews report it was dirty on arrival (used laundry in washer, smells, general lack of cleanliness) and insufficient bedding.

Room Quality 1.00

Several negatives about room condition: conversions from offices leaving cold, humid spaces, insufficient bedding, basic/minimal furnishings, and complaints about uncomfortable or cold beds; some guests report the apartment is new/comfortable but more reviews point to poor room quality.

Value for Money 1.00

Generally perceived as good value by several guests (comments on price and "relación calidad, precio" and that photos match reality); despite some bare‑minimum complaints, many consider the space spacious and reasonably priced.

LUMINOSOS APARTAMENTOS POZUELO a 8 MINUTOS DE PALACIO REAL