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Verified reviews from real guests who have already stayed here.
Well-furnished structure in an excellent location.
Great communication. Extra flexible with check-in arrangements.
Standard quality for this hotel tier.
Standard quality for this hotel tier.
Standard quality for this hotel tier.
Standard quality for this hotel tier.
“Surpassing its competitors”
Outstanding place. Very cute place with a welcoming, nice, yet unusual design, which already makes it a little special. Precious little gem. But for me its unique quality was that everything was kept in excellent condition. Fridge, freezer, washing machine (with included dryer), dishwasher, bathroom - everything was spotlessly clean and in impeccable state (they might all have been new...they definitely looked as if new). The shower unusually spacious for Madrid standards. Beds were comfortable, I had excellent calm sleep - even though it's barely a minute to walk to Gran Via and really be and feel like in the middle of Madrid's most vibrant spot. Next time I will go to Madrid, I will definitely try to book this apartment again, if I get the chance (it might be too popular). Perhaps not suitable for people taller that 2 meters, they might hit their head.
“Very poor”
Location is the only good thing about this place
4th floor, no lift. The matress and the sofa are both sunken and were as uncomfortable as it gets. The place attempts to look modern, but once you look more closely, you see that everything is falling apart, including the sofa, the nightstands, paper filling holes in the wall in the bedroom. And they still have the audacity to ask for €200 deposit in case of damage. We could not wait to get out of there!
“Excellent location, great staff, comfortable apartment”
Excellent location and staff. Stef was very helpful to us. Others have complained it was noisy - we found no problem despite being there over a weekend when Madridelnos live in the street at all hours
Low ceilings in places!
“Exceptional place, I really recommend staying here! Great location, amazing apartment! 10/10”
Exceptional place, I really recommend staying here! Great location, amazing apartment! 10/10. Lots of restaurants, grocery stores, pharmacies, and metro stations nearby.
The check-in could be smoother. I had to call the host for them to remotely open the door for us, and this had to be done 2 times (one for the building door and another for the apartment door). Also, the apartment is on the 4th floor (or maybe 6th, can't remember), and there is no elevator.
“Superb”
“Exceptional”
Luna Apartment · Madrid
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