Luxurious apartment in center with parking by REMS

Martin

spainhotels · 20 Jul 2025 · GB

1.5/5

“Good property but I’ll never be back.”

The best

Apartment itself was excellent with every comfort you’d need, clean and modern and in a good location .

To be improved

REMS are incredibly disorganised and seem to treat guests with absolute contempt. Provided address details at 4 o’clock in the morning of our departure so we didn’t see them due to traveling. Arrived at airport, taxi wasn’t there to meet us. Arrived after about 20 minutes with us with no address and no transportation. Taxi then dropped us off in an area with still no address. I then seen the email from REMs but I’d no WiFi to contact them. Ended up walking round with our suitcases for an hour before I got to talk to anyone. They couldn’t care less about guests.. the apartment wasn’t ready yet and they wouldn’t even let us drop our suitcases off . So we waited outside for another hour until someone came out to let us in. But before we were allowed to enter the building I had to fill in these online registration forms. When I asked could I at least come in and use the. WiFi to fill the forms they said no . Manage to at least stand on the steps and fill these detailed forms in for every single person in our group. Did I mention it was 35 degrees outside. Then one final act of torture was that I had to pay a deposit before I was allowed in via visa machine that needed wifi to work ( you couldn’t write this stuff) . I could have done all this at home if they had bothered to send the required email . They spoilt my whole holiday because I was so mad at there incompetence or perhaps hatred for tourists. Did I also mention that I’d hired the most expensive property in Malaga thrust to be treated like dirt . In short great property but if I think REM are involved then I’ll never be back. On a side note : don’t except to go to bed early or sleep in because it is a working town so it’s loud outside.

Feedback from a real guest

John

spainhotels · 27 Jun 2025 · GB

5.0/5

“Simply the loveliest apartment”

The best

Superb location, beautiful space, decor, light, great air con, comfy beds, huge bathrooms, immaculate presentation

To be improved

Nothing it was perfect

Feedback from a real guest

Amarilys

spainhotels · 09 May 2025 · US

5.0/5

“Beautiful and Impeccable Unit”

The best

Love everything about this apartment.

To be improved

Nothing

Feedback from a real guest

Sniego

spainhotels · 06 May 2025 · PL

5.0/5

“Abolutely fantastic apartment. Great location, very nice service. Everything jus perfect.”

Feedback from a real guest

Angela

spainhotels · 07 Feb 2025 · IE

5.0/5

“Stunning Apartment”

The best

Absolutely beautiful apartment. In a fantastic location. The beds and pillows were so comfortable. Everything was extremely high-end and was spotlessly clean. The staff I dealt with were so helpful and very friendly and extremely responsive to any questions. There was a secure car parking space available too in a local car park a 2 minutes walk away from the apartment. We'd absolutely return and highly recommend this apartment.

Feedback from a real guest

spainhotels · 23 Jan 2025 · GB

1.0/5

“Would not stay here again”

The best

Good location

To be improved

Power kept cutting out and was not resolved even after contacting the management. Very poor customer service

Feedback from a real guest

Luxurious apartment in center with parking by REMS