LUXURY VILLA OCEAN VIEWS HEATED POOL private

Lewis

spainhotels · 06 Apr 2025 · DE

3.5/5

“Good”

The best

Location was as advertised and was very convenient for exploring the island. A car is necessary. The villa is spacious and there are lots of different inside and outside communal spaces. The owners are very friendly and responsive. For example they brought extra gas over almost immediately when the barbecue gas ran out one evening.

To be improved

One of the five bedrooms is off the kitchen, gets too hot and has no window, just an opening into the kitchen. The main bedroom had not been cleaned when we arrived and had dirty bedding left from the previous occupants. The rest of the rooms were clean. We contacted the owner who immediately came over and changed the bedding and apologised. It appears the owner uses a cleaning company who failed to clean the villa properly before our arrival. The heated pool was cold on arrival and we had to pay an extra charge of 140 euros for heating the pool. This was not mentioned at all on the description of the villa. The pool is also very dated and the cover doesn't properly cover the pool so a lot of heat is lost at night. The hot tub is heated by the same system as the pool (a heat pump which didn't heat the water above around 26 degrees), so it cannot really be called a hot tub.

Feedback from a real guest

Paul

spainhotels · 28 Dec 2024 · GB

4.0/5

“Very good”

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

8.3/10 · 5 opinions

Spacious area

Beautiful view

General summary

8.3

out of 10

Service 9.45

General mention of insufficient information from the staff, but overall service perceived as helpful.

Location 9.45

Described as a peaceful area with a beautiful view.

Food and Beverage 8.95

Not specifically mentioned but assumed acceptable.

Overall Experience 8.75

Overall impression shows some positive aspects but significant room for improvement.

Room Quality 7.95

Room quality mentioned as requiring refreshment, but spacious.

Value for Money 7.95

Concerns about additional charges affect perceived value.

LUXURY VILLA OCEAN VIEWS HEATED POOL private