madrid a las estrellas zerolo 0,1

Mallory

spainhotels · 02 Mar 2025 · US

0.5/5

“Disgusting”

The best

Location, everything else was gross and definitely not cleaned or up to code.

To be improved

The entire place was disgusting, not cleaned, smelled like cigarettes and mildew. Stains on the bed, broken furniture, no wifi, wrong address on the website, she had to come and get us. Not polite or helpful host.

Feedback from a real guest

Ahmad

spainhotels · 10 Mar 2024 · PL

0.5/5

“Bad”

The best

Nothing. The address on the website is different from the place the apartment located. No English. The internet was fixed after 24 hours. The AC was not functioning and was very cold, damp and humid. Just they Photoshoped the photos on the website. It was not clean. I called several times the owner to fix the AC but not action and no response. It is located in first floor next to the main gate, whoever is passing, you feel that they are entering to your apartment. Overall, it was fraud.....

To be improved

ALL.. The address on the website is different from the place the apartment located. No English. The internet was fixed after 24 hours. The AC was not functioning and was very cold, damp and humid. Just they Photoshoped the photos on the website. It was not clean. I called several times the owner to fix the AC but not action and no response. It is located in first floor next to the main gate, whoever is passing, you feel that they are entering to your apartment. Overall, it was fraud.....

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

5.6/10 · 10 opinions

Great location

Good kitchen facilities

General summary

5.6

out of 10

Location 8.19

Centrally located as a positive aspect.

Food and Beverage 7.18

Good kitchen facilities noted.

Service 6.15

Lack of response from the management.

Overall Experience 5.15

Mixed feelings due to various negative aspects.

Value for Money 5.13

Overall perceived as poor value due to discrepancies.

Room Quality 4.64

Issues with damaged furniture and uncomfortable beds.

madrid a las estrellas zerolo 0,1