Name: Madrid paradaise
Address: castellflorite, Madrid, Spain
Rating: 4.7

Olga

spainhotels · 22 Apr 2025

1.0/5

“Vaya estafa, te hacen confundir el Hostal Madrid Paradise (solamente en el centro de la ciudad) por el "paradaise" (mal escrito) para luego no encontrarlo y quedarse con tu dinero. Mucha cancelación gratuita hasta dos días antes pero cuando llegas allí (calle castellflorite) y no lo encuentras, no tienen ni teléfono de atención al cliente. No estaba señalado, nadie de la zona conocía el alojamiento... En pocas palabras, una estafa. No sé si alguna persona real consiguió encontrarlo, pero en mi caso se quedaron con mi dinero. Llego a saberlo y me gasto un poquito más en un sitio que me ofrezca sus servicios claramente y no me estafe.”

The best

Vaya estafa, te hacen confundir el Hostal Madrid Paradise (solamente en el centro de la ciudad) por el "paradaise" (mal escrito) para luego no encontrarlo y quedarse con tu dinero. Mucha cancelación gratuita hasta dos días antes pero cuando llegas allí (calle castellflorite) y no lo encuentras, no tienen ni teléfono de atención al cliente. No estaba señalado, nadie de la zona conocía el alojamiento... En pocas palabras, una estafa. No sé si alguna persona real consiguió encontrarlo, pero en mi caso se quedaron con mi dinero. Llego a saberlo y me gasto un poquito más en un sitio que me ofrezca sus servicios claramente y no me estafe.

Feedback from a real guest

tracey

spainhotels · 11 Oct 2024

3.0/5

“Finding location very difficult as no street number for the address and no signage. Difficulties with initial booking”

The best

Finding location very difficult as no street number for the address and no signage. Difficulties with initial booking

Feedback from a real guest

Jose

spainhotels · 20 Sep 2024

3.0/5

“Nice place, our room did not have any window, so it was a little claustrophobic, but staff was great and the room was impeccable.”

The best

Nice place, our room did not have any window, so it was a little claustrophobic, but staff was great and the room was impeccable.

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

4.7/10 · 3 opinions

General summary

4.7

out of 10

Location 2.00

Location was the major issue highlighted by guests, as the property was difficult to find and was not well-known in the area, leading to a feeling of being scammed.

Service 1.00

Service received overwhelmingly negative feedback, with guests feeling deceived by the lack of customer service and support upon arrival.

Amenities 1.00

Amenities were not mentioned by guests, likely due to the misleading nature of the property and lack of proper services.

Cleanliness 1.00

Cleanliness was severely criticized by guests, with mentions of the property being misleading and not meeting cleanliness standards.

Room Quality 1.00

Guests expressed dissatisfaction with room quality, citing the property as a scam due to misleading information and lack of proper accommodation.

Value for Money 1.00

Guests felt that the property was a complete scam and not worth the money spent, with no value provided in return.

Madrid paradaise