Magnifico apartamento en las dunas de corralejo

Superb, would not hesitate to book again. All worked wonderfully well and nothing was too much trouble.

Communication: 1) we communicated important information 2 months in advance, also 2 weeks in advance, 7 days in advance, also 4 days before and the morning we were going to check in. We called, sent sms, sent emails and also tried contacting booking.com. We never received a reply from anyone. We only got a reply 30 minutes before arriving at the facility. It was very important for us that the owner provided a baby cot since our booking was reserved for 2 adults and 1 baby of less than 1 year. When we arrived, obviously there was no baby cot and the local agent had no idea about our request. This caused confusion, awkwardness and stress because we didn't have a baby cot until 8 pm. Not very professional, and very upsetting. Our baby had 39.3 fever the day before, moving a lot in bed, very dangerous without a baby cot 2) zero English from the staff. Luckily I knew Italian and that helped me communicate, but without it it would have been a complete disaster Security: the automatic gate for the car didn't work for us, we were stuck for 30 minutes in the parking lot. We called the property for help and they did not speak English. We did a reset, but it didn't work the first few hours, we luckily got out because another car came and it opened for it Comfort: very very small apartment. 1 bedroom and 1 living room together with kitchen. Very cramped Facilities/utilities: very basic but okay, but we wanted to drink some wine together for example, and there was only 1 glass! There is the minimum you need, so not really great. Noisy and crackling door handles, could be oiled. Noisy entrance door because it wabbles, really old and weird locking system (upside down mechanism/keyhole). TV is old, only Spanish channels, no Netflix or other smart functions Cleanliness: clean inside, but there are ants. Outside is very clean, but you'll find the occasional cockroach

N/A