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Verified reviews from real guests who have already stayed here.
Guests mentioned the location is well situated, although some had issues accessing the property.
Some reviews appreciated the availability of basic cooking supplies.
There were reports of unresponsive service and difficulties in obtaining check-in information, but some guests noted standard support interactions.
The amenities were often reported as insufficient, with complaints about missing kitchen supplies.
Overall, the experience was marred by significant inconveniences, leading to a low satisfaction rating.
Many reviews noted the rooms were not well maintained and lacked basic necessities.
“It was a horrible experience, they refused to send me the check in information if i don’t pay a deposit of 100 euro, tha”
Nothing!!! they did not even answer our messages when we wanted to do the check in and even if this place is a last option do not take it!
Very bad service, they left me on seen and didnt answer me on the day of my check in, then forced me to pay 100 euro in order to send me the check in instructions, which i refused to give, so they just cancelled my reservation and left me in the street and stated it as not showing up when in reality they simply just tried to scam me
“Useless”
I had still not received the code to enter the building over an hour after the booking was confirmed at which point I was forced to give up and find other accommodation.
I had still not received the code to enter the building over an hour after the booking was confirmed at which point I was forced to give up and find other accommodation. had to pay 100 euro deposit and complete additional check inform repeating information already collected by Booking.com.
“Dirty and should get new management or cleaning services”
The place has some new furniture and looks like it has been renewed a few years ago. The location is quite nice
The place is filthy and it looks like they don't clean it after guests leave. It's simple, the bedsheets were nasty (I think they weren't even changed), the sink and other things were nasty and in general it looks like after some guests leave, they just tidy things up and not clean anything. On the balcony the windows were broken and had visible cracks. The coffee machine looks like it was used 5min before we came in and I could go on and on. Also, you need to pay a security deposit of 100 eur per apartment, which then they return. They say they will return in maximum 2 weeks but in reality it's closer to 3/4 weeks. If the management of the apartment decided to clean the apartments, change the beedsheets etc. this apartment would easily get a much better review, but it looks like they don't care. I would love to rate it higher, but can't because I barely slept because I didn't want to touch the nasty bedsheets etc.
“there should be zero ratings for places like this”
nothing at all
should have read reviews first horrible stay horrible service as the pictures show door handle not properly installed same with kitchen faucet glass ware unusable double bed is nothing but a cheap double cot from second store electric sockets either no power to them or so high you can not reach them walls unfinished in some spots and again must be a second hand front room suite stains on all cushions took 21 days to get refund on deposit they required 24 hours in advance of arrival don't ever ever stay here
“Very good”
the terrace was awesome. It was very nice to use the terrace.
the beds were terrible. Even when I touch the bed, there comes out a loud noise. They were very old and uncomfortable.
“Need to be removed from booking till all fixed in the property”
Balcony with broken sliding doors
Broken dirty dusty flat, bedding was not clean, looks like has been used before, full of someone's hairs all over bedding. Leaking sink in the bathroom with broken shower. Bed was not suitable for sleeping at all worse then hammock. Was waiting a month to get deposit 100£ back. The area looked not very safe
MALAGA INN APARTAMENTS · Málaga
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