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Verified reviews from real guests who have already stayed here.
The hotel's location was highly praised by guests, contributing to a positive experience.
Guests appreciated the cleanliness, marking it above average.
Food and beverage services received positive feedback, but some guests wanted more variety.
Most guests had a positive overall experience and would recommend the hotel to others.
Mixed reviews on amenities, with some guests highlighting positives like gym and pool, while others mentioned gaps like lack of information.
Guests found the room quality to be average, with some maintenance issues mentioned.
“Nice location but overpriced flat”
Nice location, tennis court, good gym, nice pool area
Kitchen could have been better stocked, more towels, a proper sized drying rack, more than one tea towel, better management as we were almost left with no working keys and no information in the flat, no knowledge of the tennis courts or gym, etc.
“Horrible customer service”
“Nice view to Atlantic Ocean”
New apartment in new modern building.The view to the ocean from no.6 appartment.
Pillows, bedsheets and towels could have been newer..
Mar Azul · Puerto de la Cruz
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