Mar Menor

At the beginning, they were two and a half hours late in giving us the keys. We arrived extremely tired and had to wait outside on the street. Later, a Moroccan girl who was cleaning the apartment handed us the keys. The apartment was about 90% clean inside, but the outside area — the pool and the terrace — was extremely dirty. Honestly, there were many negative points: – The air conditioning was very bad. – The vacuum cleaner didn’t work. – The dishwasher didn’t work. – The Wi-Fi worked in the morning but stopped working at night. – The double bed was broken — I fell off it twice and almost hurt my back because the wooden slats were loose and could fall to the floor. – Most of the kitchen dishes were chipped around the edges, which is not hygienic. – The water pressure in the bathroom showers was extremely poor — the water barely came out, and taking a shower could take up to half an hour. In the end, I kept messaging them on WhatsApp, but they stopped replying.

We are a couple in our 70's and we arrived around 7pm on a January evening but the heating was not working. We were moved to another house about an hour later to a different area. By this time we were freezing. The heating should have been checked that it was working and the house should have had the heating on low as the owner knew our ages.

TV not working and water pressure too low to get a worthwhile shower.

all good

Air conditioning is on a timer so we woke in the night hot and had to turn back on.

It was dirty- visibly dirty- the bedding was marked, there were stains on the couch, there were black finger prints over the kitchen cupboards , the shower was rotten. I had to clean it too to bottom and wash the bedding (un matching) before we could sleep in there . I wish I had taken some pics but I didn’t as I was too busy cleaning.