Mareverde Sunshine Home

There was nothing we didn't like

Unfortunately I would not recommend this stay for a number of reasons. we were really pleased with the property however the cleaners tried entering the property with their own keys whilst we were still inside getting changed and we’re really rude when we asked them if they could wait outside until we were ready. Check out was at 11am and they were at the door at 10:55 trying to enter the property which I had to stop them from doing so. Due to us being rushed by the cleaners, some of our personal items were accidentally left behind such as a pair of apple headphones, a brand-new bottle of perfume unopened and one of my trainers… When I contacted the property within hours, they insisted nothing had been left behind, I asked the property manager to contact the cleaners to see if anything had been found and again replied back saying nothing was found. My partner was able to track the location of his AirPods using Find My iPhone and the last recorded location was in the property, despite contacting the property manager multiple times they continued to deny any of our possessions being taken or took any responsibility for the missing items. They offered us a 10% discount on our next stay.. which we will most definitely not be using! And an insult after losing £500 worth of belongings. AVOID

Nothing. No complaints at all about the property itself. Only thing is parking is a bit of a problem although this is standard in Tenerife

Car parking on the street near the property is a problem.

No aircon and the bedroom fan was a bit noisy-give it a push up (on the light) and that quietens it down Sun beds around the pool a bit tatty Had to shower on low water pressure or it fills the shower tray and floods the bathroom