marina duquesa 256

Paul

spainhotels · 22 Oct 2024 · GB

5.0/5

“Wonderful”

The best

Great central location very clean and well equipped. We were very well looked after by Costa Holidays — thank you.

To be improved

Nothing

Feedback from a real guest

Sjrog

spainhotels · 18 Jul 2023 · GB

3.0/5

“Needs attention to rectify issues mentioned”

The best

The location is fabulous, and the view from the balcony. The apartment is spacious and has a fully equipped kitchen that is modern. The lounge is pleasantly decorated, but we did not use it as it was far too hot. The staff at Costa Holidays responded quickly to my requests to change some of the items on arrival. Overall, this was not 3 stars due to the standards of hygiene we found on arrival.

To be improved

The smell from air con and drains on arrival was overwhelming.The apartment felt grubby and cleanliness was poor. Floor and work surfaces in some rooms were dirty. The fridge had not been cleaned. We found all bed pillows and bed linen were aged, yellowing and stained , the mattress protectors too were stained and had not been washed for a good while.The outdoor plastic reclining chairs were dangerous as broken reported on arrival but never replaced so did not sit on balcony. I had to ask that toilet brushes were taken away as they were unhygienic from previous use. This apartment could be amazing if only standards of hygiene and health and safety were improved Finally, as previous guests have mentioned, we couldn't use the air conditioning as it smelt awful. Once we had kept it switched off and doors opened, the flat was ok.. The railing on the outdoor patio is wobbly and needs attention it had been tied up with a rope. The outdoor pool area is pleasant, but the beds are not always safe as old. The paving around pool was in need of cleaning with cig ends discarded.

Feedback from a real guest

Margo

spainhotels · 23 Mar 2023 · GB

4.0/5

“Very good”

Feedback from a real guest

Anonymous

spainhotels · 25 Feb 2023 · GB

5.0/5

“Exceptional”

Feedback from a real guest

Maria

spainhotels · 05 Aug 2022 · IE

3.0/5

“Beautiful apartment with fabulous views and close to everything.”

The best

Location was perfect, close to the beach and port and the view was lovely. But the traffic made it too noisy for us. Apartment was very modern and clean and really well equipped with everything you might need.

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

7.2/10 · 6 opinions

Nice pool

Direct beach access

General summary

7.2

out of 10

Service 8.40

Booking provided good customer service regarding complaints.

Location 8.40

Good location with direct beach access, though noise from nearby bars is an issue.

Food and Beverage 7.60

No specific mention, rating aligned with overall expectations.

Overall Experience 7.60

Mixed experience overall, with pros that were overshadowed by significant cons.

Value for Money 7.40

Paid a price that did not match the overall quality and comfort of the stay.

Amenities 6.40

Amenities like the microwave and refrigerator were inadequate for needs.