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Verified reviews from real guests who have already stayed here.
Location is frequently praised for being central and close to attractions.
Positive responses regarding service; specifically noting supportive and friendly interactions with hosts.
Overall experience aligns closely with overall rating, mixed sentiments noted but generally positive.
Reviews highlight a strong emphasis on cleanliness, with many mentioning 'impeccable cleanliness'.
No specific mentions about food and beverage, considered standard for this hotel tier.
While basic amenities were noted, some reviews indicated missing air conditioning as a downside.
“A clean room with great location”
Super location; harbor view from the room; the room is clean
The hot water lasted no more than 15 mins. This is difficult for two person to take a shower in a row.
“Lovely apartment, great views ideal spot”
A smell in the bathroom and we were there when the septic tank was emptied, the smell was horrendous
“Delighted with the apartment facilities and location.”
View over the harbour. Sitting on the balcony people watching and listening to live music. Comfortable bed. Efficient shower with endless hot water. Well equipped kitchen with a kettle. The plants in the lobby. Security. Proximity to shops and restaurants.
Street noise in the early morning. Lack of comfortable seating, the balcony chairs were only good for half an hour, same for the dining chairs, which were a little low.
“Best location in Puerto de la Cruz”
Location is second to none. Great viewing point from the balcony. Apartment is nice and comfortable and well equipped
A harder pillow would have been good
“Exceptional”
The apartment is well located overlooking the old harbour and with easy access to all parts of the town and its facilities. Calle San Juan has some very good restaurants and cafes, more local and authentic than those along the sea front. The apartment itself is a good size for 1 or 2 people. The bed is comfortable, the bathroom has a very good shower and there are basic kitchen facilities including 2 hobs and a coffee machine. There is an iron and drying rack on the balcony but no washing machine. There are laundrettes nearby if you need them. It is part of a residential and tourist block with a leafy inner courtyard. The apartment is kept clean and in good order by the hosts, Maria and Raul, who are also very friendly and helpful. There is one main room with the kitchen, bed, and table and chairs, and there is a TV. I particularly enjoyed sitting on the balcony overlooking the harbour, though note this area can get quite busy, particularly at festive times. There is no heating or air-conditioning but you don't need them as the climate is warm all year round.
I would have liked a kettle but you can use the coffee machine to heat water.
“A repeat of above, Location Location Location”
Location Location Location
No dislikes
Marina Suites Tenerife · Puerto de la Cruz
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