Marqués de Comillas II

Lack of daylight

Initially we were given an address to collect the keys, without a door number or name of the address. Then we were Whatsapp'd and given another address which was a 30 minute walk away in a bar. We walked to this address and as we were there a bit early to collect the keys we decided to have a drink. (not a problem we were on holiday). Then once the keys were ready we were messaged again to go back to the first street we left. Had we been older or disabled this would have been a bigger problem than it was. Though one of our party had an injury and was struggling to walk, so we got a taxi to finally collect the keys. All in all this spoilt our initial thoughts of the property. Once at the property we decided to have a cup of tea, only to find the kettle had rust in the bottom (Luckily we had taken our own). There were no tea towels or cloths to wipe down the surfaces in the kitchen and the fridge had a rusty dent in the door. No draining space to put washed dishes. In one of the bathrooms there was rust and calcium around the bottom of the shower door. One towel per person which would only be usable for a child.

Bedroom door didn't shut, no locks on bathroom doors, one of the bathrooms the door handle didn't open fully so kept getting the door stuck, so couldn't use in case of getting trapped inside, apartment smelt of drains, shower overflowed and floor had to be mopped after as drain was slow and there were live cockroaches in the property, so didn't use the kitchen facilities due to environmental health risk and had to eat out for every meal. Luckily only there for 2 nights, any longer and I would have moved my family elsewhere