• MC San Agustín
  • MC San Agustín
  • MC San Agustín
  • MC San Agustín
  • MC San Agustín
San Agustin 12, La Laguna

MC San Agustín

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MC San Agustín

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Rooms

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Suite Deluxe Comares
75 m²
4

Suite Deluxe Comares

Habitación de lujo La Caleta
75 m²
4

Habitación de lujo La Caleta

Suite Deluxe La Florida
75 m²
4

Suite Deluxe La Florida

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MC San Agustín
· La Laguna
San Agustin 12 , 38201
Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

9.1/10 · 91 opinions
The best
Excellent service
Central location
Clean and spacious rooms
General summary
9.1
out of 10
Service 9.78

Excellent attention from staff, especially Laura, who was very accommodating.

Overall Experience 9.78

Overall a great experience with attention to detail and satisfaction.

Location 9.32

Perfect location, close to everything in La Laguna.

Cleanliness 9.31

The facilities were super clean and cozy, with attentive staff.

Room Quality 9.27

Spacious and clean room, though preferred a matrimonial bed.

Value for Money 8.76

Good experience overall, but some services like kitchen access felt lacking.

Janet
Janet
spainhotels · 17 Apr 2025 · CA
1.0/5
“Owners did not correct the problem of no hot water for three days”
The best

We stayed for three nights and had no hot water the entire time. I have never written a review but feel compelled to do so as, despite informing the owners repeatedly that we had no hot water, it was never solved. They got defensive when we brought it up to them. This totally overshadowed our stay.

Feedback from a real guest
Sam
Sam
spainhotels · 24 Feb 2025 · GB
4.5/5
“Superb”
Feedback from a real guest
Rebecca
Rebecca
spainhotels · 22 Feb 2025 · GB
3.0/5
“Pleasant”
The best

Accommodation is in a perfect location and the building is beautiful.

To be improved

We booked this specifically as we were two friends travelling together, looking for separate rooms. As this is advertised as a 2 bedroom apartment, this seemed perfect. On arrival, we were told that the second bedroom was locked as we only booked 2 people in. The girl stated that we should have emailed to request a second room or to separate the beds in the main room. Checking back on the site and on my confirmation emails, no where does it state that this is the case. The girl offered to unlock the door on the following day but couldn’t do it that day as she didn’t have keys. Eventually after some discussion where we were set to cancel the booking and find alternative accommodation, she found some keys to unlock for us. It put a dampener on the start to our stay there! This shouldn’t be advertised as a two bedroom apartment for all people if you aren’t willing to leave two rooms open!

Feedback from a real guest
Celia
Celia
spainhotels · 14 Feb 2025 · GB
5.0/5
“A three day break in an old picturesque Tenerife city.”
The best

Location was central and the property itself was beautiful. The staff we met were excellent. Downstairs was an exquisite cafe-don’t miss it

To be improved

Nothing. It was great

Feedback from a real guest
Magdalena
Magdalena
spainhotels · 04 Feb 2025 · DE
4.5/5
“Superb”
The best

Great location, comfortable large room, friendly staff

Feedback from a real guest
Alessandro
Alessandro
spainhotels · 17 Jan 2025 · IT
5.0/5
“Exceptional”
Feedback from a real guest

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MC San Agustín · La Laguna

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