Mirador de Madrid para 7 en Santa Ana 20 E2

-I AM REALLY MAD I AM NOT ABLE TO GET ANY TYPE OF MONEY BACK FOR THIS TERRIBLE STAY, NOT FROM THE OPERATOR OR FROM BOOKING. I WOULD SUGGEST TO STAY AWAY FROM THIS PLACE. -A LOT OF HOSTILE MESSAGES AND SIGNS ON THE WALLS AND AROUND THE PROPERTY AGAINST AIRBNB/TOURISIM RENTALS, YOU COULD HEAR PEOPLE TALKING ABOUT US AS WE ARRIVED. -BUILDING GATE/ACCESS PANEL WAS NOT WORKING AND MAIN DOOR WAS FULLY OPENED UPON ARRIVAL. "GATE ACCESS CODE" WAS NEVER NEEDED SINCE THE SYSTEM WAS BROKEN. AFTER CONTACTING PROPERTY THEY MENTIONED THAT IT WAS UNDER "MAINTENANCE" BUT IT WAS NEVER FIXED DURING THE STAY. THIS LOOKED LIKE SOMEONE HAD BROKEN INTO IT OR DAMAGED IT ON PURPOSE. -ANYONE COULD HAVE ACCESSED THE ELEVATORS AND STAIRS ALL THE WAY UP TO EACH UNIT DOOR AND BREAK IN/FORCE ENTRY. -IT APPEARED AS IF IT THE APARTMENT WAS NEVER CLEANED BETWEEN OCCUPANTS. FLOORS AND BATHROOM WAS VERY DIRTY, THANKFULLY WE HAD CLEAN BED SHEETS AND TOWELS BUT LOOKED LIKE THAT WAS THE ONLY THING THEY REPLACED. -AIR CONDITIONING UNIT WAS WORKING, I TURNED IT ON TO CHECK BUT AFTER TURNING IT OFF THE UNIT KEPT MAKING A CLICKING SOUND ALL NIGHT, REALLY DIFFICULT TO SLEEP. -LAST BAD THING ABOUT THIS STAY WAS THAT WE NEVER HAD ANY HOT WATER DURING THE STAY, THIS WAS COMMUNICATED EVERYDAY AND WAS NEVER FIXED. MY FAMILY MEMBERS ENDED UP LEAVING THE APARTMENT A DAY BEFORE BECAUSE IT WAS REALLY UNCOMORTABLE. -IT IS REALLY HARD TO UNDERSTAND HOW THEY ARE EXPECTING TO RENT THIS APARTMENT UP TO 7 PEOPLE WITH NO PROPER SECURITY, PROPER CLEANLINESS TO IN THE APARTMENT BETWEEN GUESTS AND BASIC THINGS LIKE HOT WATER.

The living room was extremely small. Once the sofa couch was unfolded, there was literally no space left to even walk around the bed to the bathroom.