Modern and Bright-2Bedrooms 1Bathroom-Colón

Better communication is needed for process of getting the keys to enter. We were not given any info. except that someone will meet us there. Received message on WhatsApp from someone called "Gabriella" messaged me but another guy was answering my texts and he did not pick up my calls via messaging app. He only texted. He did not speak any English. He did not show up in lobby when we arrived as we were informed. He knew when were arriving. He was supposedly waiting upstairs in the room. We had no way of going to the room because we were not given the room number. None of the front desk folks knew we were coming or the guy with key was waiting for us upstairs. They spoke almost NO English. The whole process gave us panic and anxiety to get into the apartment. Plus we were required to take out our trash and recycles to the street and leave them there for pick up.

Not super inconvenient but i need to address this for review. No spare toilet paper and towel hanger was broken when I first checked in but it was ok so i could just buy for myself. There are clubs up and downstairs of the property so it was super loud over night during weekend so couldn’t sleep. If I knew this before, I wouldn’t consider this property.