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Verified reviews from real guests who have already stayed here.
Some service aspects were criticized, but generally acceptable.
Very good location, walking distance to key areas.
Basic amenities available, but some enhancements could be made for longer stays.
Apartment was comfortable and functional.
Average value given the services and amenities offered.
Overall a satisfactory experience with some areas for improvement.
“Stayed for 6 nights and found the area an ideal base from which to explore the city. Night time was very quiet which is”
Walking distance to market and old town was a plus.
Nothing
“Very good”
“Удобное расположение. Отличные аппартаменты.”
Отличное расположение. В аппартаментах есть все необходимое! чисто,продумано.
The first time I was last year in a different apartment, an employee of the same management company was very polite and attentive. This time the manager's attitude towards the check-in was absolutely terrible. His name is Martin. When asked to check in a couple of hours earlier, he refused. I wrote - impossible, only at 16:00. ok, we stayed waiting at the airport. We received an SMS at 2 p.m. saying that he was already waiting for us. They explained that we were at the airport. We would be leaving. There was a holiday in the city, the bus took a different route, I had to walk for a long time. During this time I received an SMS that he had already left. We arrived exactly at 16 o'clock. We waited for him for 40 minutes, he was late. He behaved very aggressively. He didn’t explain how to turn on the shower and left. They wrote to him that the curtain was torn, he replied to leave him alone and blocked the phone. The next day we wrote to another manager on the second number asking about the shower. I received a detailed explanation of how to turn on the shower + photos with explanations. Very kind manager! He corrected the unpleasant impression that was left from the work of the previous manager.
“Very good”
“Good”
Location Comfy bed Lots of lamps A lift in the builing Working oven and mamy kitchen applicances Free earlier check in Much storage space
Mold in the bathroom Dishwasher smelled like mold Fridge smelled like fish The shower is hard to open - You need a lot of strength to run the water Door to the bathroom was not fully working Dirty window in the bedroom A windowblind on one window didn't work at all The service lady speaks only Spanish, not a word in English We asked a week before arrival about early check in, we didn't receive and answer for 7 days. The numer given in the offer never reponded to texts, calls or Whatsapp messages. The service lady called us the evening before arrival from another number talking on Spanish and informed us what's possible.If I didn't know Basic Spanish it would be a challenge. Fortunately she uses Whatsapp do You can message with translator
“It was a good place to stay because of the location. Good handover”
location was good. Apartment was good. easy to get to the beach. good to have a lift.
Dark in kitchen are without putting on the lights. Strange bedroom with glass wall
Modern CasaTuris Apartment with Castle Views A131 · Alicante
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