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Verified reviews from real guests who have already stayed here.
Conveniently close to the beach and described as tranquil.
General issues with check-in process, but overall good service during the stay.
Exceeded expectations and described as exceptional.
No specific comments, considered acceptable for hotel standards.
Rooms were comfortable and spacious, exceeding expectations.
Some additional utensils needed, but overall amenities were good.
“Nice place, but not nice owner.”
Close to airport.
Owner was sending message two days in a row about home temperature, even though it was set to 23 degree. which was very annoying and gave a spy feeling!
“Beds were very comfy.”
The beds were very comfortable. The apartment was spotless.
I personally would have preferred the hot tub to be pre-filled especially on a short stays as it does take a considerable amount of time to get warm. Accessing the building was a pain in the backside. It was absolutely chucking it down with rain and the hidden key check-in was extremely phaffy in the dark. The apartment was actually flooded when we arrived due to the heavy downpour. I’m not sure whether the windows were not closed properly downstairs or it’s just not equipped for rain but we spent the first night under an inch of water downstairs. Staff did apologise for the inconvenience but it wasn’t ideal for the arrival. After taking us 40 minutes to get into the apartment, I wasn’t in the mood to mop up as I was asked.
“I highly recommend it”
The properly is fully equipment and the location is perfect. It is very clean and the service was excellent
“Superb”
“Lovely apt, enjoyed the hot tub after 6-7 hrs for it to fill & heat up, nice walk to good beach area”
“Superb”
Excellent spacious property. Everything is clean, enough of utensils and other stuff to make your stay comfortable.
Location is not the best. Even though it's close to the beach, the apartment complex is located on an uphill, which can make it difficult to reach it for old people or people with mobility problems. Also there are no shops in close proximity.
Moonkey - Bw Balcón de Arenales · Arenales del Sol
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