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Verified reviews from real guests who have already stayed here.
Location is convenient, close to transport and amenities.
Staff were noted as friendly and helpful, though service quality was variable.
Not specifically mentioned; assumed standard for a budget hotel.
Basic amenities but lacking in quality as per multiple reviews.
Prices are high compared to the quality of the facilities.
Overall experience is mixed due to cleanliness and room quality issues.
“Disappointing”
“Highly Satisfied stay , central position, very comfortable room , with great help and service from Pasha for tired and w”
The hotel was a nice 15 mins walk from the station with lots of shops and cafes etc on route. Very convenient situation for exploring the City . I arrived late and the night manager Pasha was helpful and kind . He kindly helped with the check-in process and secured my bags allowing me to get food before local food outlets closed . He showed me to my room and checked it was suitable . Thank you Pasha ! . The bed was very comfortable in a quiet room and I slept soundly , until the cleaners knock awoke me at 10.30 am ! . The hotel provided Towels , Tooth Brush pack . The bathroom was suitable and clean like the room . It’s not the Ritz but great value and great position in central Madrid near the Station .
“Very bad experience and it left a bad taste in us. First day in Madrid & the hotel tried to scam us”
There are not too many things we liked as we were scammed by a front desk staff.
Honest staffs who care about their customers.
“Very good”
“Bad”
Our room had no space for luggae, was marked "private" on the door instead of the room number. There was a bunk bed with an unsafe ladder and the support of the top bent was bent. The door for toilet and shower (shared, in the hall) could not be closed. Also, there was a person sleeping in a coach in the hall.
“Exceptional”
Motel lavapies · Madrid
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