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Verified reviews from real guests who have already stayed here.
Service was responsive and issues addressed quickly.
Despite some issues, the overall experience was enjoyable and relaxing.
The location was quiet and suited the guests' needs perfectly.
Great amenities including a well-equipped kitchen and outdoor space.
Rooms are spacious but some furniture is aging. Overall deemed satisfactory.
No specific food service mentioned, general kitchen cleanliness issues.
“Very nice villa. Lovely garden and pool. Very good situation.”
This is a very nice property with an excellent situation. Although large enough for four (two bedrooms) it is perfect for two. Wifi is very good. It is very well equipped with everything one could need. Despite the main road quite close all you can hear is birdsong. The view from your sun lounger across the private garden to Puerta de la Cruz and Mount Teide is exceptional.
The beds were poor. The secondary room downstairs has very soft foam mattresses. The main bedroom upstairs had poor mattresses. One of the matresses had a depression and my 11 stone (73kg) caused it to bottom out. If you like a soft bed you are OK, if you like a firmer bed you are out of luck. This could be a major problem for some. The messages by email sent during one's stay suggesting excursions and 'things to do' I found irritating. Clickbait maybe. We were prompted to an 11.00am checkout but we were entitled to 12.00 midday, however the cleaning team did not rush our departure. These were very minor problems.
“Superb”
Beautiful house and garden, well-maintained swimming pool
“We felt at home, with a beautiful garden and view. Would come back there happily.”
“Superb”
“Beautiful house with amazing views”
Nanou house it is an amazing Spanish styled house with beautiful surroundings and spectacular views.
Everything about the house was perfect. Kitchen well equipped. Bedrooms spacious. Swimming pool very clean. Keep in mind it is not so dark around the pool as we imagined reading previous comments. It is perfect. Fernando and Patrick always happy to help. Great cleaning service. Tv could have more Spanish programs. Most are German.
“Exceptional”
Nanou House · Santa Cruz de Tenerife
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